Jobs in Preston, United Kingdom

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. Anord Mardix have an exciting opportunity for a Service & Maintenance Operations Manager, based remotely in the UK. In this role, you will manage all service and maintenance operations, leading a team of operations staff based in Kendal, managing over 100 service contracts across the EMEA region.

• Monitor and report progress and performance of Service and Maintenance works throughout EMEA
• Implement appropriate KPI's which demonstrate the performance of the business from a Profit & Loss, SHEQ, Customer Satisfaction, Workload Forecasting and Resource Loading perspective etc.
• Identify improvements and develop ways of working for service and maintenance contracts
• Measure costs and drive changes needed
• Evaluate equipment used and the effectiveness, making recommendations as necessary
• Evaluate potential software to drive improvements and change
• Work with the Head of CPS Sales to identify potential growth of the service and maintenance operations
• Ensure all CPS works are planned accordingly
• Manage and oversee service contract reviews
• Make yourself aware of and ensure compliance with all the Company's applicable management systems, policies, and procedures
• Driving the efficiency and effectiveness of service contracts
• Review project costs against time spent onsite
• Sign Off Subcontractor Cost Tables and carry out Subcontractor cost reviews

• Proven leadership experience in a service and maintenance-based role
• Understanding of the critical power industry would be advantageous
• Strong track record of delivering multiple contracts varying in value, in excess of £1 Million
• Excellent planning and organisational skills
• Effective communicator with strong stakeholder management and client-facing experience
• Willingness to travel across the EMEA region as needed
• Must hold UK driving license

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success
• A competitive salary and benefits package which includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave
• Flexible/Remote/Hybrid Work based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people's lives.