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Group Operations Director
Job summary
A leading healthcare provider in the UK is looking for a Group Operations Director to lead high-quality care services. The ideal candidate will have significant experience in senior operational management within health or social care, focusing on quality, compliance, and financial performance. This role offers the opportunity to make a significant impact in transforming the lives of service users through effective leadership and a commitment to excellence in care.
Qualifications
- Significant senior operational management experience across multiple sites in health or social care.
- Proven track record in improving quality ratings and delivering commercial success.
- Strong understanding of regulatory frameworks like CQC and Care Standards.
Responsibilities
- Champion a culture of excellence and person-centred care.
- Ensure services meet and exceed regulatory standards.
- Translate the Group vision into actionable strategies.
Skills
Education
Group Operations Director – Kara Healthcare - Care Homes
Location: National
Reporting to : Chief Operating Officer (COO)
Direct Reports : Regional Directors / Managers
Are you a strategic and inspirational leader with a passion for driving excellence in care? Kara Healthcare is seeking an exceptional Group Operations Director to join our Senior Leadership Team and lead a portfolio of high-quality care services, including care homes, supported living, and specialist services.
This is a pivotal role for a proven leader who can combine operational expertise with a strong commercial mindset — ensuring outstanding quality, compliance, and performance across our growing organisation.
Learn more about Kara Healthcare and follow our CEO, Nitesh Somani, or Kara Healthcare’s LinkedIn page.
As Group Operations Director, you’ll :
- Champion a culture of excellence and person-centred care.
- Ensure services meet and exceed regulatory standards (CQC and other relevant bodies).
- Oversee governance, safeguarding, and incident management with a focus on continuous improvement.
- Translate our Group vision into actionable regional and service-level strategies.
- Take full ownership of budgets, delivering strong financial performance (revenue, EBITDA, cost control).
- Partner with Business Development to identify opportunities for growth and new service launches.
- Provide leadership and direction to Regional and Service Managers, ensuring operational efficiency.
- Set and monitor KPIs for quality, staffing, and financial performance.
- Build and manage strong relationships with regulators, commissioners, and key stakeholders.
- Lead, mentor, and develop high-performing operational teams.
- Drive recruitment, retention, and leadership development strategies.
- Promote an inclusive, values-driven culture where people thrive and service users receive outstanding care.
- Significant senior operational management experience in health or social care (multi-site).
- Proven track record in improving quality ratings and delivering commercial success.
- Strong understanding of regulatory frameworks (CQC, Care Standards, Health & Safety, Safeguarding).
- Excellent financial acumen and analytical skills.
- A motivational leader and communicator who can influence at all levels.
- Relevant qualification in business, management, or health / social care.
At Kara Healthcare, we’re committed to transforming lives through compassionate, person-centred care. You’ll join a passionate leadership team that values integrity, innovation, and collaboration — and you’ll have the autonomy to make a real impact on the quality and success of our services.
Apply now or learn more about Kara Healthcare and follow our CEO, Nitesh Somani, or Kara Healthcare’s LinkedIn page.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.