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Customer Service Advisor- WFH
Job summary
A client-focused company is seeking a Customer Service Advisor to work from home, preferably located in Newcastle. This full-time role involves engaging with customers, providing support, and ensuring a positive experience. Candidates require previous customer service experience and flexibility in working hours. A competitive hourly rate of £12.21 is offered, with paid training included.
Qualifications
- Must live in Newcastle.
- Experience in customer service roles is necessary.
- Ability to engage and assist customers professionally.
Responsibilities
- Build rapport with customers in a consultative manner.
- Listen to customer needs for unique solutions.
- Provide exceptional customer service.
Skills
Customer Service Advisor – HOME WORKING
Must live in Newcastle
Hourly Rate: £12.21ph- Paid Weekly
Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.
- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience Is Required For This Position.
If you are interested, please apply now! or email your CV to INDCCP LNKD1_UKTJ
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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