Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Connect with headhunters to apply for similar jobsMarks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
Marks and Spencer
A major UK retailer is seeking a Customer Assistant in Operations. The role involves ensuring the store runs smoothly and efficiently, serving customers, maintaining stock levels, and engaging positively with shoppers. Candidates should possess strong customer service skills and be adaptable to changing situations. This position offers a flexible working environment and emphasizes inclusion and diversity.
Sun 18:00 -22:00
Mon 18:00 -22:00
Wed 18:00 -22:00
Sat 18:00 -22:00
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
High levels of customer service
Committed to delivering excellent work with great attention to detail
Open to and acts upon feedback, asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships by being a good listener
Good level of digital capability
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.