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Jobs at Marks And Spencer in United Kingdom
Digital Operations Lead: In-Store Online Collections
Marks and Spencer
City Of London
On-site
GBP 40,000 - 60,000
Full time
30+ days ago
Job summary
A major retail company in London is seeking a leader to oversee the online order collection experience. Responsibilities include improving operational performance, managing stakeholder relations, and leading process innovations. Ideal candidates will possess strong analytical skills and experience in retail operations. A dynamic work environment with various benefits is offered to successful applicants.
Benefits
20% colleague discount on products
Competitive holiday entitlement
Discretionary bonus scheme
Defined Contribution Pension
Various training programmes
Wellbeing support including Virtual GP
Charity volunteer day
Qualifications
- Experience in operational roles within a retail or similar environment.
- Strong analytical skills with the ability to interpret data.
- Proven ability to influence and build relationships with cross-functional teams.
Responsibilities
- Own end-to-end performance of in-store online collections.
- Provide insights and reporting to drive improvements.
- Lead budget management aligned to operational needs.
- Act as the subject matter expert in online collections.
- Build relationships with colleagues and senior business forums.
Skills
Operational excellence
Stakeholder management
Process innovation
High performance culture
Team collaboration
Education
Relevant degree or equivalent experience
Job description
A major retail company in London is seeking a leader to oversee the online order collection experience. Responsibilities include improving operational performance, managing stakeholder relations, and leading process innovations. Ideal candidates will possess strong analytical skills and experience in retail operations. A dynamic work environment with various benefits is offered to successful applicants.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.