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Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The A Side: A Day in The Life

Universal Music Group’s Global Commercial Partnerships team works with the world’s biggest digital platforms - including Spotify, Apple, Amazon, YouTube, TikTok and Meta - to help our artists reach fans everywhere. We’re a small global team part of the wider Commercial Affairs organisation, acting as the link between these partners and UMG’s international markets, alongside our US counterparts.

Our Job Is To

• Oversee day-to-day partner relationships & operations
• Launch new features and programs
• Support UMG labels and markets
• Make sure partner deals are implemented smoothly so we protect and grow revenue
  
  

We help share knowledge, tools and best practices across countries, so teams can plan releases effectively and engage fans through the latest digital opportunities. We’re looking for a Coordinator to join the team and support the Global Commercial Partnerships Director and Manager, with a primary focus on our streaming partners.

You’ll work closely with internal teams and partners to support commercial goals, keep things running smoothly, and help deliver great campaigns for UMG artists. We’re looking for someone who’s organised, detail-oriented and has a passion for music and technology - someone who is a self-starter, enjoys juggling multiple projects and works well with others to solve problems and make things happen.

The B Side: Skills & Experience

Be Organised

• Coordinate key partner programs - including global campaigns for UMG priority releases
• Work with labels to share assets, track timelines, and report performance
• Pitch weekly priority releases to partners via pitching tools and newsletters
• Help manage Spotify, Apple, Amazon, Deezer, and SoundCloud partner tools
• Support UMG markets with day-to-day requests for data, analysis and platform help
• Own specific tasks such as uploading DJ mixes to Apple Music
  
  

Be Administrative

• Create reports showing partner performance on key releases and campaigns
• Help resolve operational issues by working with internal ops and support teams
• Keep best practice guides and partner Sharepoints organised and current
• Maintain up-to-date contact lists for internal and external teams
  
  

Be Collaborative

• Support the wider Commercial Partnerships team
• Build strong relationships with UMG digital teams across the world
• Share key updates from labels and partners with the right internal teams
• Present updates on a bi-weekly forum with all UMG international streaming teams
  
  

The Bonus Track: What you'll bring

What You'll Need

• Strong organisation skills and attention to detail
• Pride in the quality of the work you deliver
• Confidence using all things Microsoft Office
• Ability to build basic presentations and present clear, simple updates
• Ability to design internal comms newsletters and presentation decks
• Competent communicator - clear, concise and collaborative
• A team player who’s reliable, solutions-focused and self-motivated
• Calm under pressure and able to meet deadlines
  
  

Bonus if you have

• Experience working with external partners
• Experience working with/at music labels
• Familiarity with & interest in the music & digital partner landscape
• Analytical mindset with a hunger for proactive problem solving
• Experience using CRM tools (e.g. email builders, Linkfire)
  
  

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category

Universal Music Group