Data Centre Technician & Operations Engineer

Amazon Jobs; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tech firm is seeking a Data Centre Technician in Slough, UK. The role involves troubleshooting online equipment failures, performing root cause analysis, and responding to emergencies on-call. Candidates should hold a relevant bachelor’s degree and have experience in networking and Linux systems. The position requires UK Government Security Clearance, willingness to work shifts, and effective customer interaction skills, ensuring consistent operational support in a critical environment.

Qualifications

• UK national able to obtain and maintain a UK Government Security Clearance.
• Experience working in a data center environment.
• Experience managing work through a ticketing system.

Responsibilities

• Troubleshoot facility and rack-level events within SLAs.
• Perform root cause analysis of equipment failures.
• Respond to off-hour emergency calls per on-call rotation.

Skills

Troubleshooting skills

Experience in computer networking

Ability to work under pressure

Customer service skills

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Linux operating systems

Job description

A leading tech firm is seeking a Data Centre Technician in Slough, UK. The role involves troubleshooting online equipment failures, performing root cause analysis, and responding to emergencies on-call. Candidates should hold a relevant bachelor’s degree and have experience in networking and Linux systems. The position requires UK Government Security Clearance, willingness to work shifts, and effective customer interaction skills, ensuring consistent operational support in a critical environment.