It Support Engineer jobs in France

• Provide front-end technical support to the client, sales, and tendering for renewable service scopes of work.
• Assess client needs and compile the technical scope of work which can form part of the commercial bid. This is to include the method, materials, crewing and skill requirements.
• Compile procedures and work instructions for renewable service workscopes.
• Be the day-to-day focal point both internally within our clients company and for the Customer for all Field Service requests for support with core responsibility on Umbilicals or Power Cables.
• Guide the Service Admin support in the coordination of Technician travel & accommodation.
• Support Services training and competency plans including the provision of internal training needs.
• Provide formal 24/7 technical support as per rota and On-call policy.
• Ensure that all paperwork regarding each job is completed in a timely manner so that invoicing can be completed. This includes site reports, expenses, test sheets, etc.
• Comply with all Health and Safety, Quality and Environmental standards and procedures established by the company’s policies and in accordance with the requirements of relevant legislation and any regulatory bodies at all times. To have read, understood and comply with the company Health and Safety manual, policies and procedures and to implement these, at all times, to ensure both your own safety and the safety of those who may be affected by your actions or omissions.
• Lead continuous improvement initiatives to ensure best practice is maintained and improved upon.
• Maintain a professional bearing at all times and actively promote our clients products and services to Customers whenever possible.
• Support development and delivery of monthly KPI’s aligned to the Services business.
• Support the Company initiatives to gain and retain ISO 9001 & 14001 and OHSAS 18001 accreditations. Staff are required to be aware of the Standards and ensure they operate to them.
Essential
• Hold a technical qualification in an electrical and/or mechanical and/or hydraulic discipline based on job function i.e. Umbilicals requires mechanical and/or hydraulic qualifications and experience.
• Power Cable experience is a necessity, in particular Offshore Renewable cable experience (terminations, repair splicing and testing).
• Good understanding and knowledge of Microsoft Office and be competent at compiling high quality procedures and technical authoring.
• Valid UK passport and driving licence.

Desirable
• GWO certifications.
• Preferably 3+ years’ experience with cables in termination & testing and/or cable pull-ins.
• Knowledge and experience of problem solving and continuous improvement tools.
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