It Support Engineer jobs in United Kingdom

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is seeking early in career Software Engineers to join our engineering team and help drive the development of the Service Aware Operating System (SAOS), in order to support our customers in developing and deploying their virtualized networks. New hires will have an assigned Mentor and will be offered extensive learning opportunities.

• Develop embedded software on the SAOS NOS, which is a modified Linux operating system

• Participate in all stages of software development

• Requirements analysis, architect and high-level design, implementation and testing

• Solve software issues, provide customer and verification support

• Design and develop unit tests and test-automation suites

• Engage with Product Owners and System Architects to evolve software applications adopting new features and technologies without compromising performance

• Influence the software architecture, improve resiliency, debuggability and maintainability

• Excellent analytical, problem solving and programming skills (C, C++, Python)

• Excellent communication and technical documentation skills

• Excellent organization skills to manage time, resources, and priorities

• Familiarity with Linux development environment

• Comfortable in a team environment while still taking accountability and working independently as needed

• A minimum of Bachelor’s degree in Computer Science / Engineering or equivalent degree

Ideal candidate will have hands-on experience or be familiar with the following:

• Knowledge of network routers/switches or routing protocols (OSPF, BGP, etc.)

• Experience in open-source software development

• Experience with automated test frameworks such as Jenkins

• Experience with design and development tools such as Atlassian (Bitbucket, Confluence, Jira), Eclipse, GDB, etc.

• Independent self-starter and capable of effectively managing priorities to achieve business objectives

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.