It Support Engineer jobs in United Arab Emirates

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

We’re looking for a Junior R&D Support Technician to join our Cargo Research Team. This hands-on role involves supporting the development of new imaging technologies through hardware testing, integration, and validation in our X-ray Imaging Laboratory.

You’ll contribute to:

• Hardware and software setup, operation, and data capture
• Data analysis and reporting
• Product quality assurance and root cause analysis
• Training, demonstrations, and marketing support

• Assist in testing X-ray imaging subcomponents, including setup, data capture, and analysis
• Assemble detector units for prototype testing
• Support QA and root cause analysis of returned or prototype units
• Contribute to engineering R&D for detector array solutions
• Ensure safety systems are operational and exclusion zones are properly established
• Maintain up-to-date software and firmware in the lab
• Track and document testing results using appropriate software
• Support production, engineering, and commissioning teams with FATs and customer demos

Essential:

• BTEC Level 3, HNC/HND, or equivalent in Electrical, Mechanical, Mechatronics, or a related field
• Hands-on experience with tools, wiring, or mechanical assembly (via coursework, internships, or personal projects)
• Basic understanding of electrical and mechanical systems
• Eagerness to learn new technologies and procedures

Preferred:

• Familiarity with data acquisition systems or basic programming (e.g., Python, MATLAB)
• Exposure to lab environments or technical testing setups
• Interest in imaging systems, sensors, or electronics