1st Line Support Technician

Corriculo Ltd; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading organisation in IT support is seeking a motivated 1st Line IT Support Technician in Cumbria. You will be the first point of contact for IT assistance, logging support tickets and resolving issues. Ideal candidates will have strong communication and customer service skills, with a good understanding of IT fundamentals and Microsoft Office. This role offers ongoing training and a flexible benefits package.

Benefits

Ongoing professional training

Flexible benefits package including pension

Private medical cover

Qualifications

• Genuine interest in building a career in IT Support.
• Strong communication and customer service skills.
• Good understanding of Microsoft Office and IT fundamentals.

Responsibilities

• First point of contact for IT assistance.
• Log and manage support tickets.
• Provide support across multiple sites.

Skills

Communication skills

Customer service skills

IT fundamentals

Microsoft Office

Job description

Overview

Are you looking to take your first big step into IT Support? Do you enjoy solving problems and helping people? If so, this could be the role for you!

The Role

This is an excellent opportunity for a motivated 1st Line IT Support Technician to join a leading organisation in their sector. In this role, you’ll be the first point of contact for staff seeking IT assistance, helping to resolve technical issues and ensuring smooth day-to-day IT operations. You’ll log and manage support tickets, work closely with internal teams and suppliers, and provide support across multiple sites, so flexibility and a proactive approach are key.

The Company

The successful IT Support Technician will join a well-established organisation dedicated to making a real difference in people’s lives. With a strong reputation and supportive culture, this is the perfect environment for someone looking to develop their IT career. The role is based onsite from their offices in Cumbria.

Some of the benefits on offer for the IT Support Technician include:

• Ongoing professional training and career development
• Flexible benefits package including pension and private medical cover

What’s Required?

The ideal candidate for the IT Support Technician role will have:

A genuine interest in building a career in IT Support

Strong communication and customer service skills

A good understanding of Microsoft Office and IT fundamentals

• A professional, organised, and resilient approach to problem-solving

If you have some technical knowledge, a passion for IT, and a willingness to learn, we’d love to hear from you!

So What’s Next?

If you’re keen to kick-start your IT career and join a supportive organisation where your contributions truly matter, apply today for immediate consideration!

Corriculo Ltd acts as an employment agency and an employment business. #ChannelB #AS

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