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Team Leader - Property Manager
Job summary
A leading property management company in Chelmsford seeks a Team Leader - Property Manager for its residential lettings team. This role involves managing a small portfolio and supporting a larger team. The ideal candidate will have experience in property management, strong communication skills, and a proactive approach. Offering a full-time salary of £30,000 - £32,000 with potential earnings up to £35,000 per annum, this position allows for hybrid working after a probation period.
Qualifications
- Proven experience in residential lettings or property management is essential.
- Proactive problem-solver with a ‘can-do’ attitude.
- Strong communication skills, both written and verbal.
Responsibilities
- Handle maintenance-related queries from tenants.
- Report maintenance issues to contractors and coordinate repairs.
- Collaborate regularly with local lettings branches.
Skills
We have an exciting opportunity for a professional, enthusiastic, and tenacious Team Leader to join our established residential lettings team. The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.
The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day‑to‑day management duties.
This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career.
- Handle maintenance‑related queries from private tenants living in properties managed by our company on behalf of landlords.
- Report maintenance issues to approved contractors and coordinate access for repairs or quotations.
- Keep landlords informed with regular updates on the progress of resolving maintenance issues.
- Accurately maintain records in our internal database, documenting all inquiries, actions taken, and relevant communications.
- Collaborate regularly with local lettings branches and other internal teams involved in property management.
- Proven experience in residential lettings or property management is essential.
- A proactive problem‑solver with a ‘can‑do’ attitude and the ability to tackle maintenance issues effectively.
- Strong communication skills, both written and verbal.
- Professional, confident, and approachable demeanour.
- Highly organized, able to prioritise urgent tasks amidst a busy workload.
- Proficient in IT, with a solid understanding of MS Office tools.
Full time basic salary £30,000 - £32,000 per annum, depending on relevant experience plus bonuses and year‑end profit share. Realistic OTE up to £35,000 per annum.
- Comprehensive training will be provided, tailored to your level of experience.
- Monday to Friday, 8:30 am to 5:30 pm, with occasional Saturdays on a rota basis (approximately 1 in 6).
- Some time off in lieu will be given for any Saturday shifts worked.
- During your probation period, you’ll be based at our Head Office in Springfield, Chelmsford.
- Upon successful completion of your probation, you’ll transition to a hybrid working model, combining both home and office‑based work.
If you’re looking for a rewarding role in a supportive and dynamic team, we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.