Academic Relationships Manager

UK Health Security Agency; City Of London; Hybrid; GBP 33,000 - 46,000; Full time

Job summary

A public health organization in the City Of London is seeking a professional to manage academic relationships and support health protection activities. The role requires experience in document management and stakeholder engagement, with a degree in a STEM field. Benefits include flexible working, a pension scheme, and a salary range from £33,422 to £45,353 depending on location. Candidates should possess excellent communication, analytical and problem-solving skills. A minimum of 60% of the working hours require presence at the office.

Benefits

Generous pension scheme

Cycle-to-work scheme

Flexible working patterns

Qualifications

• Experience in workflows, document management, and report creation.
• Proficient in Microsoft Word and Excel.
• Able to analyse and interpret information effectively.

Responsibilities

• Promote and integrate health protection academic activities.
• Manage academic contracts and handle sensitive inquiries.
• Coordinate communication and stakeholder engagement.

Skills

Workflow experience

Document management

Report creation

Stakeholder management

Project management

Analytical skills

Communication skills

Education

Degree in a STEM subject

Tools

SharePoint

MS Forms

Power BI

Job description

Overview

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health. UKHSA’s remit, as an agency with a global‑to‑local reach, is to protect the nation’s health from infectious diseases and other external threats.

Responsibilities

• Work with UKHSA programme leads, academics and other university staff to promote and integrate health protection academic activity in support of translational research.
• Manage, maintain, develop and evaluate the workflow for honorary academic contracts, answering questions on processes and procedures as required.
• Manage the academic commissioning model, scheduling workload to ensure capacity to deliver other business‑as‑usual tasks.
• Deal with complex and sensitive internal and external enquiries and documents.
• Contribute to building a strong, effective and influential public health academic network.
• Support the Head of Academic Relationships to work in partnership across UKHSA to maximise the value of the academic network.
• Work in partnership with the UKHSA academic liaison managers to ensure academic activities are monitored and objectives managed.
• Develop and maintain effective communication channels with all key stakeholders and communicate effectively with internal and external colleagues.
• Develop and produce regular update briefings using highlight reports, newsletters and UKHSA intranet.
• Coordinate information analysis and production and dissemination of reports, presentations and other documentation as required.
• Organise and participate in network meetings as required.
• Coordinate the evaluation of health protection academic capacity and capability as required.
• Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
• Contribute to and support other areas of the team as required.
• Carry out any other duties as may reasonably be required.

Essential Criteria

• Complete an application form (Employer/Activity history section) and a 1,000‑word supporting statement (no more than 1,000 words).
• Experience in workflows, document management and report creation (e.g. SharePoint, MS Forms, Power BI).
• Proficient use of Microsoft Word and Excel.
• Experience in communications and stakeholder management, with skills for nurturing key relationships and maintaining networks.
• Ability to engender trust and confidence, demonstrating integrity in the provision of advice and support.
• Previous experience in a similar role in the public sector.
• A good understanding of the health protection and public health environment and its roles and responsibilities.
• Clear communicator with excellent writing, report writing and presentation skills.
• Ability to analyse and interpret information, pre‑empt and evaluate issues, and recommend appropriate action.
• Problem‑solving skills and the ability to respond to sudden unexpected demands.
• Attention to detail combined with the ability to extract key messages from complex analysis.
• Independent thinker with demonstrated good judgement, problem‑solving and analytical skills.
• Ability to work on own initiative and plan and organise own workload without supervision, working to tight and often changing timescales.
• An understanding of and commitment to equality of opportunity and good working relationships.
• Educated to degree level in a STEM subject or an equivalent level of experience.

Desirable Criteria

• Sound knowledge of project management techniques and delivering objectives on time.
• Willingness to learn new ways of working and tools to support this.
• Experience and understanding of evaluating and measuring the performance of health or related services.

Benefits

• Access to a generous Defined Benefit pension scheme with employer contributions.
• Access to a cycle‑to‑work salary sacrifice scheme, season ticket advances and payroll giving.
• Access to a retail discounts and cashback site.
• Availability of flexible working patterns (part‑time, job‑share, condensed hours).
• Generous maternity/paternity and adoption leave package.
• Hybrid working model with a minimum of 60% of working hours at one of the core HQs (Birmingham, Leeds, Liverpool, Canary Wharf).

Salary

• HEO Inner London: £37,749 – £45,353
• HEO Outer London: £35,587 – £43,244
• HEO National: £33,422 – £40,731

Working Conditions

• Hybrid working with a minimum of 60% of contractual working hours at one of the core HQs.
• Basic Personnel Security Standard (BPSS) and Basic DBS required.
• Potential for any temporary or secondment arrangements in line with civil service policy.
• Job may require redeployment to another role at short notice as a Category 1 responder under the Civil Contingencies Act.

Important Information

• Applicants must meet the Civil Service Nationality Rules, including relevant UK, EU or Commonwealth eligibility.
• Applicants with more than 6 months abroad in the last 3 years may need an International Police Check.
• Applicants may be subject to an internal fraud check and general security screening.

Apply

Visit the UKHSA careers site for application details: UKHSA Careers