Infrastructure Engineer
Reports to: Head of Hybrid & Modern Workplace
Must have a valid driving licence and vehicle due to frequent travel.
Hours: Monday to Friday, 37.5 hours per week
Salary: £45,000 depending on experience + benefits
We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry‑leading client experience across business, public sector and not‑for‑profit organisations.
Responsibilities
- Deliver high‑quality technical solutions on time that address business challenges and create value for clients.
- Prepare clear, accurate documentation to support implementations, troubleshooting, and client knowledge transfer.
- Collaborate with colleagues, stakeholders, and clients to ensure projects and support requests are delivered effectively and on time.
- Travel to client sites as required to support project delivery and technical services.
Qualifications
- Willingness to travel as part of the role.
- Ability to work to tight deadlines, delivering high quality work.
- Strong Microsoft knowledge, from Active Directory to Windows servers and user devices.
- Proficient in cloud and on‑premises integration, with a deep understanding of network and infrastructure concepts relevant to hybrid setups.
- Experience with SAN architecture and installation (e.g., Nimble, Dell, HP) and NAS implementation.
- Backups including Veeam installation, upgrade and configuration; experience in disaster recovery and testing.
- Relevant experience in a similar role, ideally within a managed service provider (MSP) or IT service environment.
- Must be willing and able to travel as part of the role with a full driving licence.
Benefits
- Competitive salary with the ability to progress.
- 23‑days holiday allowance, increasing with length of service, plus bank holidays.
- Company pension scheme.
- Health cash plan with free access to an Employee Assistance Programme.
- Life assurance.
- Cycle‑to‑work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
- Free on‑site gym at Manchester and Leeds locations.
- Social events such as summer BBQ, Christmas party, and more.