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Required by my Main Dealer Motor Garage near Aylesbury in Buckinghamshire.

Job Location: Aylesbury, Buckinghamshire

Salary: circa 35k basic plus bonus

Your previous experience should be in a similar role such as a Service Manager, Front of House Manager, Workshop Controller, or Senior Service Advisor.

• You will need to lead by example daily.
• Have an enthusiastic and passionate personality to motivate your team.
• Help resolve staff and customer concerns and take responsibility for hitting business objectives.
• Oversee all aspects of the Service Department operations in the absence of the Service Manager.
• Challenge and drive the performance of the front-of-house staff.
• Manage, coach, and motivate employees to ensure high-quality staff.
• Assist with monitoring performance against targets.
• Ensure correct completion of Vehicle Health Checks, upsell conversions, and follow-up of unsold, deferred work processes.

• Preferably at least 3 years of experience as a Senior Service Advisor, Workshop Controller, Service Reception Manager, or Assistant Service Manager, with a successful track record.
• You should be a leader and an ambassador for the brand and dealer group.
• Demonstrate a stable career path.
• Capable of balancing hands-on support with departmental management when the Service Manager is unavailable.