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Logistics Coordinator
Descrizione del lavoro
A logistics company in Stoke-on-Trent is seeking a Logistics Coordinator to manage deliveries and transport administration tasks. This role requires strong organisational skills and a positive attitude. Responsibilities include maintaining records, ensuring compliance with safety standards, and handling customer queries. The ideal candidate should have experience with Microsoft tools and a strong commitment to teamwork.
Servizi
Competenze
- Strong attention to detail and excellent administration skills.
- Enthusiastic, committed, and reliable.
- Ability to handle customer queries diplomatically.
Mansioni
- Maintain accurate records and documentation.
- Ensure compliance with health and safety standards.
- Manage supplier invoices and despatch orders.
Conoscenze
Strumenti
About the Role
An excellent opportunity has arisen for an experienced Logistics Coordinator to join a growing team based in Stoke on Trent. Reporting to the Logistics Team Leader, the successful candidate will be responsible for planning deliveries, organising transport, and managing a range of transport administration tasks. We are looking for someone with a positive “can do” attitude, strong organisational skills, and the flexibility to adapt to a wide range of duties in a dynamic business environment.
- Maintain accurate records and documentation
- Ensure compliance with health and safety standards
- Produce proof of delivery for customers
- Manage import and export documentation
- Investigate operational queries and provide resolutions
- Take telephone calls from customers and suppliers
- Manage supplier invoices, checking and amending POs as required
- Despatch orders using Sage
- Organise transport with couriers, hauliers, and third‑party providers
- Provide operational support to other departments as needed
- Conduct supplier reviews and manage logistics non‑conformance
- Raise claims with hauliers when necessary
- Liaise with sites to confirm delivery requirements
- Strong attention to detail and excellent administration skills
- Enthusiastic, committed, and reliable
- Ability to work collaboratively in a team environment
- Excellent customer focus, both internal and external
- Ability to handle customer queries and complaints diplomatically
- Confidence to engage effectively with colleagues and stakeholders at all levels, in person and by telephone
- Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems desirable
- Experience with import/export procedures is a plus
- Performance‑related bonus
- Training and development opportunities
- 26 days holiday per year plus bank holidays, including a Christmas shutdown
- Optional Employee Healthcare plan
- Life Assurance (1 x salary)
- Access to Mental Health First Aiders
- Annual pay review
- Reward and recognition schemes
Salary: £25,890
Location: Stoke-on-Trent
Hours of work: Monday to Friday 8:30 - 17:00
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.