Logistics Coordinator

Pertemps Crewe; Hempstalls; On-site; GBP 26,000; Full time

Job summary

A logistics company in Stoke-on-Trent is seeking a Logistics Coordinator to manage deliveries and transport administration tasks. This role requires strong organisational skills and a positive attitude. Responsibilities include maintaining records, ensuring compliance with safety standards, and handling customer queries. The ideal candidate should have experience with Microsoft tools and a strong commitment to teamwork.

Benefits

Performance-related bonus

Training and development opportunities

26 days holiday plus bank holidays

Optional Employee Healthcare plan

Life Assurance

Access to Mental Health First Aiders

Annual pay review

Reward and recognition schemes

Qualifications

• Strong attention to detail and excellent administration skills.
• Enthusiastic, committed, and reliable.
• Ability to handle customer queries diplomatically.

Responsibilities

• Maintain accurate records and documentation.
• Ensure compliance with health and safety standards.
• Manage supplier invoices and despatch orders.

Skills

Attention to detail

Administrative skills

Customer focus

Team collaboration

Diplomacy

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Tools

Sage

Stock control systems

Job description

Logistics Coordinator

About the Role

An excellent opportunity has arisen for an experienced Logistics Coordinator to join a growing team based in Stoke on Trent. Reporting to the Logistics Team Leader, the successful candidate will be responsible for planning deliveries, organising transport, and managing a range of transport administration tasks. We are looking for someone with a positive “can do” attitude, strong organisational skills, and the flexibility to adapt to a wide range of duties in a dynamic business environment.

Key Responsibilities

• Maintain accurate records and documentation
• Ensure compliance with health and safety standards
• Produce proof of delivery for customers
• Manage import and export documentation
• Investigate operational queries and provide resolutions
• Take telephone calls from customers and suppliers
• Manage supplier invoices, checking and amending POs as required
• Despatch orders using Sage
• Organise transport with couriers, hauliers, and third‑party providers
• Provide operational support to other departments as needed
• Conduct supplier reviews and manage logistics non‑conformance
• Raise claims with hauliers when necessary
• Liaise with sites to confirm delivery requirements

Skills and Experience Required

• Strong attention to detail and excellent administration skills
• Enthusiastic, committed, and reliable
• Ability to work collaboratively in a team environment
• Excellent customer focus, both internal and external
• Ability to handle customer queries and complaints diplomatically
• Confidence to engage effectively with colleagues and stakeholders at all levels, in person and by telephone
• Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems desirable
• Experience with import/export procedures is a plus

Benefits and Additional Details

• Performance‑related bonus
• Training and development opportunities
• 26 days holiday per year plus bank holidays, including a Christmas shutdown
• Optional Employee Healthcare plan
• Life Assurance (1 x salary)
• Access to Mental Health First Aiders
  • Annual pay review
  • Reward and recognition schemes

  Salary: £25,890

  Location: Stoke-on-Trent

  Hours of work: Monday to Friday 8:30 - 17:00