Customer Service Manager jobs in United States

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Shift Pattern: 8am-11pm followed by a sleep in

Extraordinary Days Every Day

At Cambian, you’re not just working - you’re shaping futures, furthermore as a Team Leader, based within Bolton every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As a Team Leader you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

Create a warm, homely environment by helping with light housekeeping.

Build strong, meaningful relationships and provide emotional support.

Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.

Keep essential records to ensure the best possible care.

Where You’ll Do It

Our home is a five bedroomed large property with amazing out door space. We have a large trampoline, football nets, BBQ and a 12ft pool which all the young persons and staff members use to support positive activities.

Our three young people have experienced significant trauma and as a staff team we all use the PACE approach and therapeutic parenting as we pride ourselves on ensuring our three young persons have the best possible life experiences.

The young people in our care make us all feel privileged to be in their life and to be able to make a difference to them

The staff team work together not only to support the young persons but also each other. The whole team and the young persons will enjoy going out for meals together

Who You Are

Warm, patient, a great listener and encourager - focused on achieving outcomes for others.

Experience in a residential childcare setting

Level 3 qualification in residential childcare/children and young peoples workforce

Why Join Us?

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24/7 support: Helpline and hardship grants via the CareTech Foundation

A Welcoming Home: Work in a comfortable and well-designed space

Expert Training: Two weeks of fully funded induction

Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion

Supportive Team: Work with people who care as much as you do

Your Next Step

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

Caretech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide references covering the past two years plus all roles involving vulnerable groups.