Personal Lines Account Manager – London

McFarlan Rowlands Insurance Brokers Inc.; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An insurance brokerage in the City Of London seeks a Personal Lines Broker. Responsibilities include providing services to clients, processing claims, and managing documentation. The role requires RIBO licensing and 2+ years of experience. A comprehensive benefits package includes paid vacation, wellness programs, and hybrid work options.

Benefits

3 weeks minimum paid vacation

Comprehensive benefits program

Fitness allowances

Paid community outreach days

RRSP matching

Birthday off

Qualifications

• Minimum 2 years sales/service/processing experience.
• Ability to work effectively in a fast paced environment.

Responsibilities

• Provide service to assigned clients on renewal and throughout the policy period.
• Handle questions and general inquiries.
• Record and process various claims transactions.

Skills

Customer service skills

Communication skills

Organizational skills

Education

RIBO Licensed or RIBO license eligible

Tools

Microsoft Office

EPIC

Job description

Our growing team at McConville Omni is looking for a Personal Lines Broker to join their team. McConville Omni is now part of the McDougall Insurance Brokers network and newly managed by McFarlan Rowlands Insurance Brokers.

Our employees are committed to providing outstanding products and unsurpassed service that, together, deliver premium value to our clients.

Responsible for the policy and claims service of assigned section of personal lines clients. Ensure prompt, accurate, courteous service to insureds, sales representatives and insurance companies regarding those accounts.

Key Responsibilities

• Provide service to assigned clients on renewal and throughout the policy period; handle questions and general inquiries, recommend and provide increased limits or coverage.
• Responsible for all incoming inquiries and requested changes regarding assigned clients.
• Responsible for the quality and timeliness of all policy documentation processing; new business, renewals, endorsements, cancellations, etc.
• Record and process various claims transactions.
• Responsible for accounts receivable for assigned clients, adhering to corporate accounts receivable procedures.
• Ensure all abeyance items are completed through the use of follow-up lists.
• Solicit new personal lines business from existing accounts.
• Provide backup for other Personal Lines Account Managers as required.
• Adhere to all system procedures and insurance company regulations.
• Other duties, or special projects as required.

Qualifications

• RIBO Licensed, or RIBO license eligible.
• Minimum 2 years sales/service/processing experience.
• Excellent customer service skills; good written and oral communication skills; organized; attention to detail; ability to prioritize; team player; accuracy in recording details.
• Ability to work effectively in a fast paced environment.
• Working knowledge of all Microsoft Office applications; EPIC is an asset.

What’s In It for You

• 3 weeks minimum paid vacation.
• A comprehensive compensation package and incentives that recognize strong performance.
• Help with career growth through education assistance, mentorship and internal job opportunities.
• Prioritizing your well-being through wellness programs, a comprehensive benefits program and fitness allowances.
• Flexibility by offering a hybrid work from home program for eligible positions.
• Other perks such as your birthday off, paid community outreach days, RRSP matching & an outstanding culture!

Salary Range

From $45,000 per annum

HOW TO APPLY

Please forward your resume and cover letter to: [e-mail] . Thank you for your interest in this challenging opportunity.