Customer Service Assistant jobs in United Kingdom

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Digital Waffle

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04.06.2025

19.07.2025

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A Midlands-based creative comms agency is growing its consumer team and looking for a PR Account Manager to lead some of their most exciting brand campaigns.

If you're driven by results, buzzing with ideas and thrive in fast-paced environments that love a headline-grabbing stunt or a creator-led campaign, this is for you. You’ll take ownership of multi-channel consumer activations across retail, home and lifestyle sectors - working on big-name clients (think household brands) that love a bold PR moment.

Birmingham - Hybrid (2-3 days in office)

What you’ll be doing

• Leading campaign ideation and delivery: stunts, events, gifting, and more
• Pitching national media with stories that land coverage
• Managing product placement, newsjacking and trend spotting
• Building and maintaining strong journalist and influencer relationships
• Supporting junior team members while owning your own client portfolio

You’ll bring

• Experience in a consumer PR agency or brand team
• A contact book full of media and creator relationships
• A nose for a good story and a strategic mind
• Excellent writing, reporting and client comms skills
• Passion, curiosity and bags of creative energy

What’s on offer

• Hybrid working with flexible hours
• Incredible benefits including wellness grants, personal development budget, enhanced leave, and an agency culture that truly invests in people
• Progression and coaching from industry leaders
• A fast-growing, values-led agency that values creativity and community impact

Apply now to join a thriving team creating award-winning work across the UK.