Hybrid SMB Account Manager: Grow Restaurant Partnerships

Deliveroo; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading food delivery service provider in Manchester is looking for an SMB Account Manager to manage restaurant partnerships. The role requires fluency in English and Chinese, with a strong background in account management. You'll be responsible for driving partner success and executing marketing campaigns. The position offers a base salary of £29,300 plus a bonus, and combines an office-based setup with hybrid flexibility post-probation.

Benefits

Up to £6,000 annual bonus

Flexible working options

Comprehensive health and wellness benefits

Qualifications

• Fluency in English & Chinese.
• Proven experience in account management.
• Ability to simplify complex issues using data.
• Creative problem-solving skills.
• Strong communication in phone support and sales.
• Passionate about technology and its applications.

Responsibilities

• Manage a portfolio of accounts through desk-based management.
• Support partner growth via various communication methods.
• Maintain long-term relationships to ensure partner success.
• Collaborate with teams to deliver tailored solutions.
• Drive positive outcomes through account development.
• Implement campaigns to improve key performance metrics.
• Engage with marketing opportunities for restaurants.

Skills

Fluency in English

Fluency in Chinese (Mandarin and/or Cantonese)

Creativity in problem-solving

Excellent phone manner

Experience in telephone support and sales

Enthusiastic about technology

Job description

A leading food delivery service provider in Manchester is looking for an SMB Account Manager to manage restaurant partnerships. The role requires fluency in English and Chinese, with a strong background in account management. You'll be responsible for driving partner success and executing marketing campaigns. The position offers a base salary of £29,300 plus a bonus, and combines an office-based setup with hybrid flexibility post-probation.