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Are you a passionate and driven HR professional looking to make a meaningful impact? Here at PTW we are looking for someone to come and join our dynamic team as an HR Generalist.

As a HR Generalist you are focused on what people need and support on a great employee experience. You are responsible for administrative, help with important functions such as onboarding, employee relations, Company policies, compensation, engagement and training in a fast-paced environment.

This role supports the HR department in ensuring smooth and efficient business operations and contributes to the development of HR policies and procedures.

• Handle all administrative tasks for the employee life cycle, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.
• Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organisational change, and all other employee-relations matters
• Establishing and maintaining good relationships with the management team while providing guidance and support to managers on HR-related matters.
• In partnership with Managers, oversea and manage all employment law related matters including complex investigations.
• Ensure accurate and timely guidance and advice is issued to all, ensuring it is in line with the Company policies and procedures.
• Proactively address and resolve employee relations issues, while upholding a positive work environment.
• Supporting the onboarding of successful candidates including contractual documentation, Right to Work verification and inductions
• Support the performance appraisal process by assisting with reviewing performance standards and monitoring evaluations.
• Provide guidance to managers on performance improvement plans and employee development.
• Advise and coach managers and on company policies and processes, ensuring that managers are complying to the policies in place.
• Assist in developing and executing personnel procedures and policies and provide guidance and interpretation for business operations.
• Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company
• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.
• Be the primary backup for payroll processing, including updates.
• Champion a positive and inclusive work environment through employee engagement initiatives.
• Stay informed about changes to employment legislation ensuring we are complying with national regulations and applicable employment laws. Taking action to update policies and procedures when necessary.

2-3 years of experience in human resources or within a similar role.

CIPD - Level 3 desirable

Strong knowledge of HR practices, employment laws, and regulations.

Excellent interpersonal and communication skills.

Ability to handle confidential information with discretion.

Strong problem-solving and conflict-resolution skills.

Proficiency in HR software and Microsoft Office Suite.

Ability to work on independently as well as being a team player.

Strong organisational and time management skills.

Competitive remuneration, holidays, flexible working and regular team socials.

A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme.

Brand new studios based in Kings Cross. Onsite amenities include a gym, café, pub and transport to and from Kings Cross station.

We currently operate a hybrid model of office and remote working.

Check us out at PTW | Leading QA, Art, Localization & Player Support Company