Yard Assistant

LBS BUILDERS MERCHANTS LTD; Cardiff; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading builders merchant in Cardiff is seeking a proactive Yard Assistant to join its team. This customer-facing role requires serving customers, maintaining stock accuracy, loading/unloading deliveries, and ensuring safety in the yard. Ideal candidates should have experience in a similar environment, be physically fit for outdoor work, and possess strong customer service skills. The position offers opportunities for training and career progression, plus benefits such as a Profit Share Bonus Scheme and employee discounts.

Benefits

Profit Share Bonus Scheme

Employee Care Helpline

Digital GP access

Staff discount scheme

Death in Service benefit

Formal training and career progression opportunities

Qualifications

• Previous experience in a similar yard or warehouse role (preferred).
• Forklift licence (desirable, or willingness to train).
• A helpful, positive attitude.

Responsibilities

• Serving customers in the yard and assisting with loading vehicles.
• Picking and preparing orders for delivery or collection.
• Loading/unloading company and supplier vehicles safely.
• Monitoring and maintaining stock levels and layout.
• Ensuring health & safety standards are maintained.

Skills

Customer service skills

Attention to detail

Physical fitness

Teamwork

Tools

Forklift

Job description

We're looking for a proactive and hard-working Yard Assistant to join our friendly team at Branch. This is a hands-on, customer-facing role where no two days are the same—ideal for someone who enjoys working outdoors, supporting customers, and being part of a busy team. As a Yard Assistant, you'll be responsible for providing excellent service to customers, maintaining stock accuracy and presentation, and supporting with loading/unloading deliveries. You'll also help keep the yard tidy, safe, and well-organised, ensuring our operations run smoothly and efficiently.

• Serving customers in the yard and assisting with loading their vehicles.
• Picking and preparing orders for delivery or collection.
• Loading/unloading company and supplier vehicles safely and accurately.
• Checking materials for quality, quantity, and damage.
• Monitoring and maintaining stock levels and layout.
• Supporting with regular stock takes and housekeeping duties.
• Reporting any accidents, damages, or security issues.
• Operating forklift trucks (following appropriate training/certification).
• Ensuring high health & safety standards are maintained across the site.
• Previous experience in a similar yard or warehouse role (preferred).
• A helpful, positive attitude and strong customer service skills.
• Physically fit and comfortable working outdoors in all weather.
• A team player who can also use initiative when needed.
• Forklift licence (desirable, or willingness to train).
• Good attention to detail and a commitment to safety.
• Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm. Salary: NMW.

Interested? If you're ready to join a hardworking team where your efforts make a difference every day, we'd love to hear from you!