Workshop Controller

Octane Recruitment; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading automotive brand in Greater London is seeking an experienced Workshop Controller to oversee the operations at Lexus Croydon. The role involves managing workshop productivity, ensuring compliance with health and safety, and motivating a skilled team. The ideal candidate will have proven experience in workshop management and excellent communication skills. Attractive benefits include a competitive salary of £35,000 - £40,000, performance-related bonuses, and comprehensive perks including a staff car scheme and health benefits.

Benefits

Staff Car Scheme

Vehicle discounts

Perkbox membership

Virtual GP access

Health insurance

Long service awards

Aviva pension scheme

Qualifications

• Previous Workshop Controller experience essential.
• Proven experience managing workshop teams.
• Strong technical knowledge with confident IT skills.
• Excellent communication across departments.
• Highly organised and detail-focused.
• Full UK driving licence required.

Responsibilities

• Oversee day-to-day workshop operations.
• Act as main point of contact between teams.
• Monitor health and safety standards in workshop.
• Lead and motivate a team of technicians.
• Ensure work completed to Lexus quality standards.

Skills

Workshop management

Technical knowledge

Excellent communication

Organizational skills

IT skills

Job description

Job Title: Workshop Controller

Location: Lexus Croydon

Salary: £35,000 - £40,000 basic (dependent on experience) + bonus (OTE £55,000)

Hours: Monday to Friday, 08:00 - 18:00; 1 in 3 Saturdays, 08:00 - 13:00

Job Type: Full-time, Permanent

Take Control of Workshop Excellence - Join Lexus Croydon

We areseeking a driven and experienced Workshop Controller to join the high-performing team at Lexus Croydon. This is a pivotal leadership role within one of the UK's most prestigious automotive brands, sitting at the heart of workshop operations.

What You’ll Do:

• Oversee day-to-day workshop operations and manage workflow in a busy dealership
• Act as the main point of contact between service advisors, sales teams, and technicians
• Monitor and enforce health and safety standards across the workshop
• Manage workshop waste, chemicals, specialist tools, and compliance procedures
• Balance showroom support with effective workshop leadership
• Ensure work is completed efficiently, on time, and to Lexus quality standards
• Lead, motivate, and performance-manage a team of skilled technicians, setting the standard expected from a Workshop Controller within a premium brand

What We're Looking For:

• Previous Workshop Controller experience is essential
• Proven experience managing and leading workshop teams
• Strong technical knowledge with confident IT skills
• Excellent communication skills across multiple departments
• Highly organised, detail-focused, and confident under pressure
• Comfortable overseeing workshop productivity, KPIs, and compliance as a senior Workshop Controller
• Full UK driving licence required

Your Benefits:

Salary & Career Development

• £35,000 - £40,000 basic salary depending on experience
• Realistic OTE of £55,000 through performance-related bonus
• Full manufacturer training and internal development programmes
• Clear career progression opportunities across aftersales and wider group functions

Car & Lifestyle Perks

• Staff Car Scheme - drive a new Toyota or Lexus every 6-9 months with low monthly payments and no deposit
• Vehicle purchase and servicing discounts for you and your immediate family
• Perkbox membership with high street offers, free perks, wellness tools, and more

Health & Wellbeing

• Virtual GP access - 24/7 consultations for you and your family
• Permanent Health Insurance - income protection for long-term illness
• Life Assurance for additional peace of mind
• Free eye test vouchers redeemable at Specsavers

Work-Life Balance & Recognition

• 6 weeks' annual leave, increasing with length of service
• Holiday carry-over option of up to 1 week per year
• Long service awards - bonuses up to £1,500 and additional time off
• Celebration gifts for birthdays, weddings, and new baby arrivals

Financial & Retirement Planning

• Aviva pension scheme with company contributions and access to Aviva discounts
• Online pension portal
• Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters

Why Join Jemca?

Lexus Croydon is part of Jemca Car Group, one of the UK's leading Toyota and Lexus retail groups, operating across 11 dealership sites with over 500 employees. Known for investing in people, facilities, and future mobility — including hybrid and EV technology — Jemca offers an environment where an experienced Workshop Controller can thrive, lead, and progress.

What's Next?

If you're an experienced Workshop Controller looking to step into a senior, well-supported role within a premium dealership, we want to hear from you. Apply now and take control of your next career move with Lexus Croydon and Jemca Car Group.

Reference: INDJEM

Consultant: Chanté Budhoo