Workplace Experience Coordinator

EMCOR UK; Greater London; On-site; GBP 27,000; Full time

Job summary

A major facilities management company is seeking an individual for a role in Birmingham focused on ensuring cleanliness, managing meeting room standards, and delivering excellent customer service. The position requires proactive communication and a keen eye for detail in a fast-paced environment. Benefits include competitive pay, extensive development opportunities, and an inclusive culture. Join us to create a better world at work.

Benefits

25 days holidays + Bank holidays

Health Cash Plan

Discount Shopping

Gym

Learning & Development opportunities

Paid Volunteering Days

Industry leading maternity & paternity policies

Refer a friend scheme – worth £500 per referral

Extensive training opportunities

Qualifications

• Excellent customer service and communication skills are essential.
• Ability to build relationships and handle sensitive situations.
• Keen eye for detail and proactive in resolving issues.

Responsibilities

• Ensure cleanliness and functionality of meeting rooms.
• Proactively address issues and log them for resolution.
• Engage with various teams to maintain standards.

Skills

Excellent customer service skills

Good professional communication skills

Good active listening skills

Ability to build trust

Proactive problem solving

Calm under pressure

Attention to detail

Ability to manage multiple tasks

Job description

A major facilities management company is seeking an individual for a role in Birmingham focused on ensuring cleanliness, managing meeting room standards, and delivering excellent customer service. The position requires proactive communication and a keen eye for detail in a fast-paced environment. Benefits include competitive pay, extensive development opportunities, and an inclusive culture. Join us to create a better world at work.