Workplace Experience Coordinator

Aptitude Software Limited; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A tech solutions company in Greater London is seeking a Workplace Coordinator & Executive Assistant. This role involves managing office operations, providing executive support, and ensuring a productive work environment. The ideal candidate has experience in facilities management, excellent organizational skills, and proficiency in MS Office. This position offers a competitive salary, a bonus, and various benefits including a ShareSave scheme and flexible working options.

Benefits

ShareSave scheme

Income protection and group life insurance

Pension Scheme

Company Funded Health Cashplan

Flexible working options

Enhanced Family Friendly Leave

Bike 2 Work Scheme

Qualifications

• Proven experience in office coordination or facilities administration.
• Experience providing PA support to senior executives.
• Strong organizational and multitasking skills.

Responsibilities

• Manage daily office operations and support the Board and SLT.
• Coordinate meeting and event logistics.
• Maintain a welcoming and organized workplace environment.

Skills

Office coordination

PA support

Organizational skills

Communication skills

MS Office proficiency

Tools

MS Office

Teams

Job description

At Aptitude, we’re on a mission to change the way the world’s leading enterprises understand and grow their businesses. Our industry-leading finance data platform, Fynapse, helps organizations streamline their operations, unlock trusted insights and accelerate growth.

We’re proud to be building a global team of passionate and ambitious people who love solving complex challenges and making an impact. We celebrate diverse perspectives and believe that our differences make us stronger, smarter and more creative.

With our headquarters in London and offices in seven locations worldwide, we’re proud to partner with clients across four continents. Wherever you join us, you’ll be part of a global community shaping the next generation of finance technology.

What you'll do and what we offer

The Workplace Coordinator & Executive Assistant plays a dual role, ensuring smooth day-to-day running of the London office while providing executive administrative support to the Board and Senior Leadership Team (SLT). This role covers workplace management, office coordination, executive travel and diary management, meeting and event logistics, and general administrative support to ensure a highly productive and professional office environment.

Key Responsibilities

Workplace & Office Management

• Act as the first point of contact for all office-related inquiries and facilities issues.
• Oversee the smooth daily operation of the London office, including office supplies, stationery, equipment, and vendor/contractor management.
• Manage relationships with building management, cleaning, security, catering, and maintenance providers.
• Ensure health & safety compliance, fire safety procedures, and general office risk assessments.
• Maintain a welcoming, professional, and well-organized workplace environment.

Meeting, Room, and Event Coordination

• Coordinate and manage meeting rooms, ensuring they are set up with required technology, catering, and equipment.
• Arrange internal and external meetings, including Board and SLT sessions.
• Support planning and execution of internal events, Board visits, offsites, and town halls.
• Manage lunch bookings, restaurant reservations, and catering for meetings or executive events.

PA Support

• Provide PA support to the CEO (and other executives as needed) including diary management, inbox management (where appropriate), and scheduling.
• Coordinate and book complex international travel itineraries for Board and SLT members, including flights, hotels, visas, transport, and travel packs.
• Prepare and process expense reports for Board and SLT members.
• Support in preparing meeting agendas, briefing packs, presentations, and documentation.

Administrative Support

• Handle general correspondence, document management, and filing.
• Support onboarding of new employees in collaboration with HR and IT (desk setup, access badges, induction schedules).
• Maintain distribution lists, office notices, and communications.
• Assist with basic procurement, invoice tracking, and budget monitoring related to office services.
• Support internal communications and culture through workplace engagement initiatives.

We’ll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career.

We’ll also offer you a competitive salary plus bonus, as well as the following benefits:

• ShareSave scheme – ability to purchase company shares on preferential terms
• Income protection and group life insurance
• Pension Scheme
• Company Funded Health Cashplan
• Employee Assistance Programme
• Access to Private Dental Benefits
• Flexible working options
• Enhanced Family Friendly Leave for adoption, maternity and paternity
• Bike 2 Work Scheme
• Employee Referral Bonus

This is 5 days a week office based role.

What we're looking for

Skills & Experience

• Proven experience in office coordination, workplace management, or facilities administration.
• Experience providing PA support to senior executives, ideally at Board or SLT level in an international environment
• Strong organisational and multitasking skills, proactive and able to prioritise effectively.
• Excellent communication skills, both written and verbal.
• High level of discretion, confidentiality, and professionalism.
• Strong proficiency in MS Office (Outlook, Excel, PowerPoint, Word), Teams, or equivalent digital workplace tools.
• Familiarity with health & safety standards and facilities management processes.
• Experience working in a corporate or professional services environment.

Personal Attributes

• Professional, friendly, and approachable with a positive “can-do” attitude
• Service-oriented and customer-focused
• Reliable, detail-oriented, and highly organised
• Able to work independently and as part of a team
• Solutions-focused, calm under pressure, and adaptable to changing priorities

How to apply

Please click on the ‘Apply now’ button below, including your CV/resume and any other relevant information that will help us get to know you better.

Diversity and Inclusion

If you’re interested in working at Aptitude, but don’t feel you meet every single requirement of the role, we’d still like to hear from you! A diverse workforce is an essential part of our culture, and we’re dedicated to ensuring that our staff can show up as their authentic self – safe in the knowledge that their differences will be embraced and respected by all. We’re strong advocates of supporting applicants from a wide variety of backgrounds which include different ages, genders, ethnicities, physical abilities and sexual orientation, and we work hard to build the confidence of our workforce through inclusivity, equity and ongoing training. So, if you’re excited about this role but your past experience doesn’t align perfectly with every requirement, we’d encourage you to apply anyway. You might be just the candidate we’ve been looking for, whether it’s for this role or another.