Workplace Experience Controller

Kelda Group Limited 0000411940 - Kelda Group Limited; Bradford; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading water utility company is seeking a Workplace Experience Controller to ensure compliance with regulations and manage facilities across Yorkshire Water. The role involves conducting building checks, liaising with contractors, and maintaining health and safety protocols. Candidates must hold a valid UK Driving Licence and have relevant facilities experience, with a commitment to supporting a diverse working environment.

Benefits

Competitive salary: £26,873 - £33,162

Annual incentive bonus (£1,000 maximum)

Attractive pension scheme

25 days annual leave plus bank holidays

Life assurance cover

Health cash plan scheme

Discounts on gym memberships

Online GP service

Qualifications

• Full UK Driving Licence (with no more than 6 points) to visit sites.
• Relevant facilities experience preferred.
• Basic awareness of M&E systems is beneficial.
• H&S knowledge (e.g., ISOH managing safely) required.
• Understanding of risk assessments and method statements is crucial.
• Being a certified First Aider is necessary.
• Being trained as a Fire Marshal is essential.

Responsibilities

• Ensure compliance with statutory regulations and policies.
• Conduct periodic building checks and raise jobs for non-conformances.
• Induct contractors to site with awareness of procedures.
• Act as an Operational Representative and second reviewer.
• Maintain accurate administrative records.
• Liaise with contractors regarding maintenance and services.

Skills

Full UK Driving Licence

Relevant facilities experience

Basic awareness of M&E

Relevant H&S knowledge

Understanding of risk assessments

First Aider

Fire Marshal

Support for flexible working patterns

Job description

Workplace Experience Controller

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water.

• Competitive salary: £26,873 - £33,162, depending on experience.
• Annual incentive bonus (£1,000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (up to 12% company contribution).
• Development opportunities in line with the Workplace Experience Controller progression plan.
• 25 days annual leave plus bank holidays, plus an extra wellness day.
• Life assurance cover of 4 times pensionable salary.
• Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more.

Location

This role will initially be based in Bradford but we're moving our office to Leeds Valley Park in summer 2026, so you will be based there in the future. You will be expected to travel to other sites across our network and therefore a full UK driving licence is needed with less than 6 points.

Work Type

Permanent. 37 hours per week, Monday — Friday.

What we do!

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Logistics are a key part of how we plan to meet the changing expectations of customers and regulators.

Where you fit in!

• Ensure that all sites comply with statutory regulations, inspections, Codes of Practice, COSHH and relevant Health & Safety legislation and policies.
• Carry out periodic building checks, raising jobs for any non‑conformances.
• Induct contractors to site, ensuring they are aware of YW company procedures and site‑specific hazards.
• Act as Operational Representative and second reviewer of Contractor RAMS documentation to ensure statutory compliance and Health & Safety requirements, adhering to all Yorkshire Water Safeguard protocols and guidelines.
• Control accurate and comprehensive administrative records, including emergency information, health and safety logbooks and compliance log sheets.
• Read, understand and comply with YW Management Procedures relevant to the role.
• Liaise with contractors on site regarding building maintenance and services, adopting overall responsibility for the coordination and management of maintenance and repair services.
• Ensure that all service delivery is provided within budgetary constraints, highlighting any non‑conformance to the PO or Plan on a timely basis.
• Provide support and act as the prime interface between building needs and services.
• Maintain fire alarm and firefighting equipment in operational condition.
• Identify all locations of emergency lighting, risers, electrical distribution boards, stopcocks, and all isolation points, understanding the services they provide within each building.
• Act as Fire Marshal and 1st Aider for all emergencies and planned evacuation procedures whilst on site.
• Maintain the Property and Equipment asset register.
• Provide written and verbal reports as required.

What skills & qualifications you will need

• Full UK Driving Licence (with no more than 6 points) to visit sites across Yorkshire Water as required.
• Relevant facilities experience.
• Basic awareness of M&E.
• Relevant H&S knowledge (e.g., ISOH managing safely).
• Understanding of principles of risk assessments and method statements.
• First Aider (fully trained and certificate dated).
• Fire Marshal (fully trained in all aspects of fire duties).
• Support for flexible working patterns and job share options where possible.

Do we sound like your cup of tea?

If you've got experience as a Workplace Experience Controller with knowledge of H&S and M&E and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date: Sunday 9th November at midnight.

Interviews to be announced shortly.

All our roles are subject to a medical questionnaire, and further medicals when required. If successful for the role, you will be required to undergo pre‑employment checks that will include a Basic Disclosure Check, carried out through a Third‑Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter‑Terrorist Check or Security Check clearance.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please.