Workplace coordinator

Sodexo; City Of London; On-site; GBP 31,000 - 33,000; Full time

Job summary

A global leader in facility services is seeking a highly organized Workplace Support Coordinator in London. The role focuses on ensuring a safe and compliant environment through excellent building services. Responsibilities include monitoring safety standards, managing introductions for new staff, and maintaining documentation. Candidates should have experience in facilities management, strong IT skills, and the ability to communicate effectively. Competitive salary and extensive employee benefits package offered.

Benefits

Wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Minimum 1 year experience in facilities management or workplace support services.
• Strong knowledge of H&S requirements and compliance.
• Excellent IT skills - Word, Excel, and Outlook essential.
• Strong organizational and time management skills.

Responsibilities

• Monitor site standards, including Health & Safety and security.
• Act as the first point of contact for facilities-related issues.
• Support site compliance by reviewing incidents and reporting.
• Manage inductions for new joiners and contractors.

Skills

Facilities management experience

Health & Safety knowledge

Strong IT skills (Word, Excel, Outlook)

Organizational skills

Communication skills

Proactive and flexible mindset

Job description

• 40 hours per week
• £15.23 per hour + Sodexo employee benefits package
• Opportunities for career development

Workplace Support Coordinator

London

Operational excellence begins with you.

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.

Sodexo is looking for a highly organised and proactive Workplace Support Co-ordinator to provide efficient and cost-effective workplace support services. You\'ll be the key point of contact for building services, ensuring a safe, compliant, and well-managed environment while delivering excellent service to staff and visitors.

What you\'ll do:

• Carry out daily floor walks to monitor site standards, including Health & Safety, security, cleaning, and maintenance.
• Act as the first point of contact for facilities-related issues, escalating where needed.
• Support site compliance by reviewing incidents, carrying out initial investigations, and ensuring accurate reporting.
• Manage inductions for new joiners and contractors, including security ID access.
• Maintain up-to-date site documentation such as Business Continuity Plans, security logs, and H&S training records.
• Monitor Helpdesk/Service Now calls and liaise with customers to ensure timely resolution and satisfaction.
• Provide administrative support, including filing, reporting, and maintaining ISO 9001 standards.
• Participate in sustainability initiatives and ensure signage and communications meet corporate standards.
• Support with small moves, occasional out-of-hours work, and ad hoc duties as required.

What you\'ll bring:

• Experience in facilities management or workplace support services (minimum 1 year).
• Strong knowledge of H&S requirements and compliance.
• Excellent IT skills - Word, Excel and Outlook essential.
• Strong organisational and time management skills with the ability to work under pressure.
• Excellent communication skills, both written and verbal.
• Proactive, flexible, and able to work on own initiative or as part of a team.
• Highly personable, with the ability to build professional relationships at all levels.
• Calm, reliable, and able to respond effectively in emergency situations.

Why Sodexo?:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life\'s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We\'re a Disability Confident Leader employer. We\'re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications