Online Product Support

GL Inc.; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading product testing consulting firm is seeking product testers to work from home in Sunderland, UK. This role offers flexible hours ranging from 15‑25 hours per week with an hourly pay of £18 to £32, depending on the project. Participants will document their experiences with products and provide feedback. No previous experience is necessary, and candidates must be 18 years or older. Enjoy competitive pay and flexible schedules while contributing valuable insights to product testing.

Benefits

Very competitive pay rate

Weekly pay

Flexible schedule

Opportunity to learn about the industry

Ability to keep the product tested

Qualifications

• Must be honest and reliable.
• 18 years or older.
• Commit to 15‑25 hours per week.

Responsibilities

• Document In‑Home Usage Tests as instructed.
• Take care of the product being tested and use it responsibly.
• Follow the In‑Home Usage Test Daily Schedule strictly.
• Use designated mobile test technology when required.
• Participate in discussions in private chat rooms.
• Write reviews as requested during each project.

Skills

Ability to follow specific instructions

Excellent attention to detail

Good communication skills

Tools

Computer or smartphone

Digital camera or smartphone camera

Job description

Job Overview

Product testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.

We guarantee 15‑25 hours per week with an hourly pay between £18 and £32 per hour, depending on the In‑Home Usage Test project. No experience required. There is no payment required to apply or to work as an In‑Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company.

UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In‑Home Usage Testing (IHUT) in the UK and internationally, providing real‑time user feedback to companies and market research firms to evaluate products for proper certification and market access.

Participation is free, secure, and private. In‑Home Usage Testing is a quick, easy, and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Responsibilities

• Document In‑Home Usage Tests as instructed (screenshots, audio recordings, videos, product journal entries, etc.).
• Take care of the product being tested and use it responsibly.
• Read and strictly follow the In‑Home Usage Test Daily Schedule provided with each project (tasks may include unpacking, reading instructions, journal entries, online or mobile feedback, usage for a specified amount of time, writing reviews, taking pictures, etc.).
• Use MFour’s Mobile In‑Home Use Test Technology when required.
• Participate in private chat rooms opened by a market research firm when the product is discussed.
• Write reviews as requested in the Daily Schedule for each project.

Requirements

• Ability to follow specific instructions.
• Excellent attention to detail and curious spirit.
• Commit to 15‑25 hours per week.
• Access to a computer or smartphone and a reliable internet connection.
• Access to a digital camera or a phone camera that takes pictures.
• Be honest, reliable, and have good communication skills.
• Be 18 years or older.

Benefits

• Very competitive pay rate.
• Weekly pay.
• Work around your own schedule.
• Learn about an exciting industry.
• Telecommute (work from home, work or school).
• Most of the time you can keep the product you tested.

Location: Sunderland, UK. Work from Home Online Product Support Entry Level.