Windows 11 Deployment & IT Support Officer (Hybrid)

4 RECRUITMENT SERVICES; Bracknell; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency in Bracknell seeks a Technical Services Support Officer for a hybrid role focused on deploying Windows 11 and supporting device replacements. You'll assist with upgrades and provide helpdesk support. Applicants should have experience in IT support and a strong customer service orientation. The role is vital to ensuring a smooth technology refresh across the Council's services.

Qualifications

• Experience in technical support or IT services.
• Familiarity with Windows 11 and device deployment.
• Ability to diagnose and resolve technical issues.

Responsibilities

• Support the deployment of new PCs and Windows 11 across the Council.
• Assist with Windows 11 in-place upgrades and provide helpdesk support.
• Diagnose and resolve technical issues, escalating where necessary.
• Deploy Windows 11 across multiple device models.

Skills

Technical support

Customer service

Windows 11 deployment

PC troubleshooting

Job description

A recruitment agency in Bracknell seeks a Technical Services Support Officer for a hybrid role focused on deploying Windows 11 and supporting device replacements. You'll assist with upgrades and provide helpdesk support. Applicants should have experience in IT support and a strong customer service orientation. The role is vital to ensuring a smooth technology refresh across the Council's services.