Wellness Café Team Lead — Customer Service & Training

Virgin Active (Corporate Account); Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and wellness brand in Greater London is seeking a dedicated Team Member to ensure customer satisfaction through excellent service. The role involves preparing food and beverages, maintaining hygiene standards, and assisting in training new recruits. Candidates should possess a friendly demeanor, attention to detail, and ideally some experience in a related field. Competitive perks include leave entitlements and discounts on meals.

Benefits

28 days leave

Pension fund

50% discount on Kauai meals while on duty

Complimentary Virgin Active membership

Qualifications

• Enthusiastic and driven individuals are needed for customer excellence.
• Positive attitude and good customer service are essential.
• Six months to one year of related experience is preferred.

Responsibilities

• Prepare orders for smoothies, juices, coffee, and food.
• Maintain food safety controls and checklists.
• Assist in training new recruits as per brand standards.

Skills

Friendly nature

Customer service excellence

Attention to detail

Teamwork

Tools

Espresso Machine Knowledge

Job description

A leading health and wellness brand in Greater London is seeking a dedicated Team Member to ensure customer satisfaction through excellent service. The role involves preparing food and beverages, maintaining hygiene standards, and assisting in training new recruits. Candidates should possess a friendly demeanor, attention to detail, and ideally some experience in a related field. Competitive perks include leave entitlements and discounts on meals.