Welfare Benefits & Grants Specialist

Cheshire West and Chester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A local government council in the United Kingdom is seeking a candidate for its Assessment department. The role focuses on processing and supporting means-tested benefit claims while providing customer advice and guidance on welfare benefit schemes. Ideal candidates should have a background in financial administration, capable of managing competing priorities and workloads. This position offers the chance to contribute to local residents' financial support schemes.

Qualifications

• Proven experience in a financial or administrative role.
• Comfortable providing one-on-one advice to customers.
• Ability to manage competing priorities and workloads.

Responsibilities

• Process and support means-tested benefit claims.
• Provide guidance on welfare benefit schemes.
• Help customers complete application forms.

Skills

Experience in financial administration

Customer service ability

Decision-making skills

Ability to analyze financial data

Job description

A local government council in the United Kingdom is seeking a candidate for its Assessment department. The role focuses on processing and supporting means-tested benefit claims while providing customer advice and guidance on welfare benefit schemes. Ideal candidates should have a background in financial administration, capable of managing competing priorities and workloads. This position offers the chance to contribute to local residents' financial support schemes.