Welcoming GP Receptionist & Front Desk Pro

Islington Central Medical Centre; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Greater London is seeking a dedicated GP receptionist to be the first point of contact for patients, assisting with administrative tasks to ensure smooth operations. The role demands excellent communication and interpersonal skills, alongside experience in customer service and administration. Ideal candidates will have a GCSE in English and Maths, and an NVQ in Customer Service is beneficial. This role offers a pay rate starting from £11.50 per hour, based on experience.

Qualifications

• GCSE grade A-C in English and Maths or equivalent is essential.
• NVQ in Customer Service or equivalent experience is preferred.
• Experience working with the general public is necessary.

Responsibilities

• Greet and assist patients and visitors as the first point of contact.
• Book, amend and cancel patient appointments according to procedures.
• Ensure the practice runs smoothly while managing a large patient load.
• Maintain a clean and organized front reception area.
• Provide clerical assistance and support healthcare professionals as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Education

GCSE grade A-C in English and Maths

NVQ in Customer Service

Job description

A healthcare provider in Greater London is seeking a dedicated GP receptionist to be the first point of contact for patients, assisting with administrative tasks to ensure smooth operations. The role demands excellent communication and interpersonal skills, alongside experience in customer service and administration. Ideal candidates will have a GCSE in English and Maths, and an NVQ in Customer Service is beneficial. This role offers a pay rate starting from £11.50 per hour, based on experience.