Weighbridge Admin and Customer Service Specialist

Tudor Employmet; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading employment agency in Sheffield is seeking a highly organised Weighbridge Administrator. This role focuses on customer service and general admin duties, requiring strong communication and organisational skills. The ideal candidate will thrive in a dynamic environment, ensuring efficient operations and addressing customer needs. There are opportunities for professional development. The role offers a pay rate of £12.25 per hour, working Monday to Friday, 07:30am - 4:00pm.

Qualifications

• Proven ability to prioritize customer needs.
• Experience in a team environment and thrive under pressure.
• Basic understanding of business finance and customer profitability.

Responsibilities

• Answer inbound calls and emails, ensuring effective resolutions.
• Build relationships with internal and external customers.
• Maintain records adhering to data protection regulations.
• Promote products and services to customers.
• Collaborate with teams to deliver timely customer resolutions.

Skills

Customer service orientation

Effective communication

Planning and organisational skills

Interpersonal skills

Attention to detail

Proactive and adaptable

Ability to listen and understand needs

Friendly telephone manner

Education

NVQ Level 2 in Customer Services

GCSEs grade C or above including Maths and English

Tools

Google Office Applications

Job description

A leading employment agency in Sheffield is seeking a highly organised Weighbridge Administrator. This role focuses on customer service and general admin duties, requiring strong communication and organisational skills. The ideal candidate will thrive in a dynamic environment, ensuring efficient operations and addressing customer needs. There are opportunities for professional development. The role offers a pay rate of £12.25 per hour, working Monday to Friday, 07:30am - 4:00pm.