Waste Water Scheduling Lead — Customer Operations

Lanes Group; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utility services partner is seeking a Waste Water Team Manager to oversee the Customer Team. In this full-time role based in Warrington, you will monitor department performance, facilitate training, and ensure compliance with service level agreements. Successful candidates will have a strong customer service background and prior experience in customer contact. Competitive benefits such as a pension and generous holiday allowance are included.

Benefits

Pension

Generous holiday allowance

Qualifications

• Proven ability to oversee team performance.
• Experience in training and compliance management.

Responsibilities

• Monitor department performance and ensure effectiveness.
• Facilitate training for team members.
• Ensure compliance with service level agreements.

Skills

Strong customer service knowledge

Prior experience in customer contact

Job description

A leading utility services partner is seeking a Waste Water Team Manager to oversee the Customer Team. In this full-time role based in Warrington, you will monitor department performance, facilitate training, and ensure compliance with service level agreements. Successful candidates will have a strong customer service background and prior experience in customer contact. Competitive benefits such as a pension and generous holiday allowance are included.