Waste & Recycling Advisor

Wasterecruit Ltd; United Kingdom; On-site; GBP 25,000 - 29,000; Full time

Job summary

A specialist waste brokerage firm in the United Kingdom seeks an ambitious Waste & Recycling Advisor to manage inbound enquiries, providing exceptional customer service. Ideal candidates should have customer service or sales experience, a positive mindset, and be capable of high call volumes. The role offers opportunities for ongoing training and performance-based bonuses, further enhancing career growth in a collaborative team environment.

Benefits

Performance-based bonus

Company pension scheme

28 days' holiday (including public holidays)

Qualifications

• Minimum 1 year of experience in customer service, outbound sales, or telesales.
• Confident and resilient with a positive mindset.
• Willing to learn; waste industry knowledge is an advantage.

Responsibilities

• Be the first point of contact for customers.
• Convert inbound enquiries into long-term client relationships.
• Handle high volumes of calls and inquiries.

Skills

Customer service experience

Outbound sales

Telesales

Confident communication

Team collaboration

Job description

Salary: £25‑29,000 per annum + performance‑based bonus

About Us

Our client is a specialist waste broker with over 18 years of industry experience and a proud team of 35+ local employees. As their business continues to grow, we’re looking for an ambitious and customer‑focused Waste & Recycling Advisor to join the high‑performing team.

If you’re a confident communicator with a passion for sales, customer service, and closing warm leads, we’d love to hear from you.

The Role

As a Waste & Recycling Advisor, you’ll be the first point of contact for customers, helping to deliver an outstanding experience while converting inbound enquiries into long‑term client relationships. This is a fast‑paced, target‑driven role ideal for someone with a competitive edge and a consultative sales approach.

You’ll handle inbound enquiries from both domestic and corporate customers and will be supported by excellent training and ongoing development to help you succeed.

The Person We’re Looking For

• Minimum 1 year’s experience in customer service, outbound sales, or telesales
• Confident, resilient, and target‑driven with a positive mindset
• Comfortable making and receiving high volumes of calls
• Able to handle rejection while staying motivated
• A true team player with a collaborative and creative approach
• Willingness to learn – waste industry knowledge is an advantage but not essential
• Competitive salary plus performance‑based bonuses
• Friendly, high‑achieving team environment
• Ongoing training and development
• Company pension scheme
• 28 days’ holiday, inclusive of public holidays (increasing by 1 day per year up to 5 years)