Warranty Administrator

LSH Auto; Stockport; On-site; GBP 25,000 - 31,000; Full time

Job summary

A reputable automotive dealership in Stockport is seeking a detail-oriented Warranty Administrator. The role involves managing warranty claims, processing paperwork, and ensuring compliance to maintain customer satisfaction. Ideal candidates have experience in warranty administration and strong communication skills. This is a full-time position with competitive salary and benefits.

Benefits

Colleague Referral Scheme (£500 - £1000)

Mercedes Benz training and leadership programmes

Platinum Plus Rewards Scheme

Colleague Car Purchase Scheme

Eye care Vouchers

Life Assurance (4 x annual salary)

31 days holiday, rising to 38 with length of service

Wellbeing Support

Company Pension

Full uniform

Qualifications

• Previous experience in warranty administration or a related role in the automotive industry.
• Strong attention to detail and accuracy in record-keeping.
• Exceptional communication skills, both verbal and written.

Responsibilities

• Processing warranty claims promptly and accurately.
• Reviewing and verifying documentation for warranty compliance.
• Communicating with manufacturers and service departments regarding warranty claims.
• Maintaining accurate records of warranty transactions.
• Assisting in the resolution of warranty-related enquiries from customers and staff.

Skills

Attention to detail

Organisational skills

Communication skills

Time-management skills

Team collaboration

Proficiency in warranty processing software

Job description

LSH Auto is seeking a detail-oriented Warranty Administrator to join our team.

In this role, you will be responsible for managing warranty claims and ensuring the accurate processing of warranty paperwork for vehicles serviced at our dealership. Your attention to detail and organisational skills will be essential in maintaining high standards of compliance and customer satisfaction.

Hours 40

Salary £30,515

Responsibilities

• Processing warranty claims promptly and accurately
• Reviewing and verifying documentation for warranty compliance
• Communicating with manufacturers and service departments regarding warranty claims
• Maintaining accurate records of warranty transactionsAssisting in the resolution of warranty-related enquiries from customers and staff
• Staying updated on warranty policies and procedures

Qualifications

• Previous experience in warranty administration or a related role in the automotive industry
• Strong attention to detail and accuracy in record-keeping
• Excellent organisational and time-management skills
• Exceptional communication skills, both verbal and written
• Ability to work collaboratively as part of a team
• Proficiency in using computer software and systems related to warranty processing

If you are an organised professional with a passion for the automotive industry and customer service, we invite you to apply and be part of our team!

Benefits

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform