Warehouse Technical Support

NHS; Gateshead; On-site; GBP 20,000 - 30,000; Full time

Job summary

A regional healthcare provider in Gateshead is seeking an experienced Warehouse Technical Support operative. This role involves maintaining equipment and ensuring compliance with safety standards. Candidates should have experience in logistics, repair services, and hold a full UK driving license. The position requires strong interpersonal skills and attention to detail. A commitment to quality service in healthcare is essential, supporting patient independence and safety through efficient equipment management.

Benefits

Access to fitness centre

Education and training opportunities

Support for flexible working

Qualifications

• Experience in multi-drop deliveries & warehouse/logistics operations.
• Full UK driving licence required.
• Experience with COSHH, LOLER and PAT regulations.

Responsibilities

• Support and maintain the issue and collection of equipment.
• Carry out routine planned and reactive maintenance.
• Ensure cleaning/maintenance standards are adhered to.

Skills

Experience of managing & prioritising workload

Experience of using electronic patient records

Experience of repair, maintenance & servicing of equipment

Experience of vehicle safety checks

Excellent interpersonal communication skills

Good knowledge of warehouse operations

Education

Good general level of education (minimum literacy and numeracy)

Relevant technical certificate (City & Guilds or equivalent)

Tools

Microsoft Office (Excel, Word, Outlook)

Electronic handheld devices

Job description

Go back South Tyneside and Sunderland NHS Foundation Trust

Warehouse Technical Support

The closing date is 05 February 2026

We are looking for an experienced warehouse Technical Support operative to join our established community equipment service in Gateshead.

Gateshead Equipment service is a central provider of a wide range of community loan equipment and wheelchairs to support patients in maintaining their personal independence, safety and mobility.

We are looking for an experienced maintenance operative who will support and maintain planned and reactive maintenance, servicing and testing of a range of equipment and ensure stringent infection control guidelines are adhered to in cleaning equipment. You will have experience of multi drop operations and experience in the assembly of furniture or other equipment.

You will also support the wider team including warehouse, technical and delivery staff when required, assisting in areas such as repairs, technical installations and delivery/removal of equipment. You will also support the Warehouse Operations Officer in stock control, perpetual inventory and stock take activity.

Applicants should note that in their application they need to provide evidence that they meet all of the essential criteria in order to be shortlisted for this post, it is not sufficient simply to document their work history as evidence, as it cannot be assumed that this means that they have there relevant experience to meet the requirements of the job role.

Main duties of the job

The successful candidate will have:

Experience of managing & prioritising workload and being able to deal with a variety of work place demands.

Experience of using electronic patient records / electronic ordering systems, handheld scanning devices.

Experience of multi-drop deliveries & warehouse or logistics operations.

Experience of repair, maintenance & servicing of equipment including hoists, profiling beds, mattresses and pumps.

Experience of vehicle safety checks and driving legislation and safe, efficient driving.

Experience of risk assessments, lone working, COSHH and Health and Safety legislation.

Experience of PAT and LOLER testing.

The candidate must hold a full UK driving licence.

This post is 37.5hrs, based at Team Valley Gateshead (5 days per week).

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust – There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job responsibilities

Tosupport and maintain the issue, collection, recording, cleaning and maintenance of equipment issued from the loan equipment warehouse on a daily basis.

Toensure that local and national cleaning / maintenance / refurbishment standards for equipment are adhered to at all times.

Carryout routine planned and reactive maintenance / adjustment of equipment as required, including mechanical repairs and electrical testing.

Tosupport the integrity of the equipment management system stock control.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Person Specification

Physical skills

• Combination of standing, sitting and walking throughout the working day.
• Regular requirement to load handling throughout the day.
• Undertake maintenance of equipment including mechanical and electrical repairs to standard operating standard daily.
• Undertake driving duties including the delivery of equipment, assisting with two person jobs and supporting in urgent situations.
• Ability to use of a range of tools and equipment e.g drill, screwdriver and other hand tools.
• Manual dexterity and co-ordination are required to carry out adjustments to wheelchairs and equipment.
• Standard keyboard skills / use of electronic devices.
• Ensure that vehicles are loaded/unloaded in a safe manner.
• Full clean UK driving license.

Experience

• Experience of undertaking a maintenance role including basic electrics and mechanical.
• Experience of computer packages and software including MS Office – Excel, Word, Outlook.
• Experience of warehouse stock control inventory, perpetual inventory, use of electronic handheld devices
• Experience of working involving regular contact with patients, carers and multi-disciplinary health and social care workforce.
• Experience of supporting planned and reactive maintenance programmes in a range of environments.
• Experience of community equipment / medical devices assembling/ dissembling equipment / furniture
• Experience of operating electronic warehouse / maintenance systems
• Experience of community loan equipment service
• Experience of working in patients own homes or community setting.
• Experience of providing instruction on products / product use

Skills and KnowledgE

• Excellent interpersonal communication skills with proven experience of working with professionals at all levels and the public.
• Demonstrate organisational and planning skills with proven ability to manage own workload
• Good knowledge and practical skills of working in maintenance/ warehouse/logistics/ transport environment.
• Have ability to demonstrate a range of products/provide technical advice and instruction.
• Experience of risk assessment, COSHH and electrical safety (including PAT testing and LOLER testing).
• Knowledge and experience of using electronic operating system, for example Elms2 for warehouse stock control.
• Knowledge and experience of all aspects of stock control, stock take, perpetual inventory.
• Knowledge of wheelchair / community loan equipment services
• Experience of warehouse operations
• Experience of decontamination of equipment
• Experience of carrying out multi-drop deliveries

Qualifications

• Good general level of education to a minimum of level 1 literacy and numeracy standards or relevant experience.
• Hold relevant technical certificate, for example City & Guilds or equivalent (mechanical, electrical, building operations) or have significant experience in a related role.
• Knowledge of related regulations including COSHH, LOLER and PAT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tyneside and Sunderland NHS Foundation Trust