Warehouse Team Leader Nights

AO RETAIL LIMITED; Leeds; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading retail company in the UK is seeking a Night Shift Team Leader to ensure smooth night operations in their warehouse. The role involves supporting the Night Shift Supervisor, coaching the team, conducting training, and promoting a safe working environment. Ideal candidates will have strong leadership, decision-making skills, and good communication abilities. The position offers competitive benefits including holiday days, a pension scheme, and healthcare cashback. Join us to make a difference and contribute to a diverse workplace.

Benefits

24 days holiday

At least 5% contribution pension scheme

Healthcare Cashback Scheme

Exclusive Staff Discount

Enhanced Maternity, Paternity and Adoption Packages

Make a Difference days – 2 fully paid charity days

Share-Save Scheme

Responsibilities

• Support the Night Shift Supervisor and lead the team in their absence.
• Work alongside the warehouse team, leading by example and coaching.
• Conduct training for new starters on health and safety.
• Promote and ensure adherence to health and safety procedures.
• Work towards reducing damage levels in operations.
• Delegate driver workload and process paperwork as required.
• Support with driver packs for outgoing shifts.
• Assist with fleet management to ensure roadworthiness.

Skills

Ability to lead and motivate a diverse workforce

Skill in building good relationships under pressure

Decision-making ability

Rapid response and independent problem-solving

Good communication skills

Competent use of Microsoft Office

Job description

Our Night Shift Team Leaders work closely with the Night Shift Supervisor and the Warehouse team to ensure that the night operation runs effectively and that the team achieves the objectives and KPIs set by the business. They provide support to ensure our appliances are handled with care and vehicles are unloaded and loaded on time, both efficiently and safely.

Responsibilities

• Support the Night Shift Supervisor and lead the team in their absence
• Work alongside the warehouse team, leading by example and coaching the team
• Conduct training for new starters, covering Safe Systems of Work and Health and Safety
• Promote a safe working environment, ensuring the team always adheres to Health and Safety procedures
• Continually work toward reducing damage levels
• Delegate driver workload and allocate tasks to the team, processing paperwork as required
• Support with driver packs for the outgoing shift
• Assist with fleet management, ensuring all vehicles remain roadworthy and meet transport legislation

Qualifications & Skills

• Ability to lead and motivate a diverse workforce
• Skill in building good relationships with people, even when under pressure
• Decision‑making ability in the absence of the Night Shift Supervisor to drive performance and service
• Rapid response to information and independent problem‑solving
• Good communication skills, both verbal and written
• Competent use of Microsoft Office, particularly Excel

Benefits

• 24 days holiday
• At least 5% contribution pension scheme
• Healthcare Cashback Scheme
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of Wish Service
• Make a Difference days – 2 fully paid charity days a year
• Share‑Save Scheme

Equal Opportunity Statement

AO is an equal opportunity employer. We celebrate diversity and aim to create a welcoming and inclusive workplace for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or any other protected status.