Warehouse Operative

Pendragon Plc; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive retailer seeks a Warehouse Operative to manage stock deliveries, ensure accurate order picking, and provide excellent customer service. Candidates should have experience in inventory control and be passionate about the automotive industry. Benefits include 33 days annual leave, birthday leave, and opportunities for career growth.

Benefits

33 days annual leave

Birthday leave

Paid volunteer day

Cycle to work scheme

High street discounts

Qualifications

• Experience in parts or distribution operation involving inventory control.
• Passion for the automotive industry.
• Proven experience in customer service.

Responsibilities

• Check incoming stock deliveries and ensure accuracy.
• Advise on discrepancies and process repairs.
• Pick customer orders quickly and accurately.

Skills

Computer literacy

Teamwork

Attention to detail

Communication skills

Job description

Overview

At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values – Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! – fuel everything we do. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.

Responsibilities

• Check all incoming stock deliveries against pack notes and ensure all parts have a parts number
• Advise on any discrepancies promptly; marking paperwork accordingly
• Check for damages on incoming parts orders and record any issues
• Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
• Pick customer orders quickly and accurately to make ready for dispatch
• Ensure that authorised signatures, receipts or payments are received for all parts issued over the trade counter
• Adhere to First In, First Out (FIFO) stock control management processes
• Maintain stock securely and in good condition
• Assist the Warehouse Supervisor with regular perpetual stock checks to ensure that the physical stock agrees with the computerised inventory
• Ensure faster moving parts are located in a convenient location to improve picking efficiency
• Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs
• Where applicable, ensure that trade customers that visit the TPS Centre are dealt with efficiently and quickly
• Adhere to health and safety regulations at all times (particularly manual handling practices)
• Follow and comply with established business processes and guidelines (including warranty)
• Deal with exchange units appropriately and process returns swiftly
• Complete all required documentation accurately and promptly
• Utilise and update all systems effectively to carry out allotted tasks

• Have experience in a parts or distribution operation involving inventory control, goods inwards and order picking
• Be passionate about the automotive industry
• Have proven experience of providing great customer service
• Demonstrate a positive 'can-do' attitude and an honest disposition
• Be able to lift and carry heavy items

Skills you will require

• Computer literate - able to use appropriate systems and software (e.g. Excel)
• Ability to work in a small team, as well using own initiative
• Ability to record information accurately and legibly
• A methodical approach and pay attention to detail
• Good communication skills - verbal and written

Benefits

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you're supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme