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Warehouse Manager

The SWATCH Group

Southampton, City Of London

On-site

GBP 35,000 - 45,000

Full time

2 days ago
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Job summary

A leading watch manufacturer based in Southampton seeks an experienced logistics professional to oversee inventory management and order fulfillment. In this role, you will lead a team, manage product delivery, and ensure compliance with health and safety regulations. Strong leadership and logistics experience are essential. The position offers a dynamic environment focusing on efficiency and continuous improvement within the supply chain.

Qualifications

  • Strong leadership skills to manage team effectively.
  • Proven inventory management experience in logistics.
  • Ability to coordinate operations, ensuring compliance and safety.

Responsibilities

  • Manage inventory and ensure efficient product delivery.
  • Fulfill orders accurately through packaging and labeling.
  • Lead and support logistics team to meet operational targets.

Skills

Leadership
Inventory management
Logistics coordination
Process improvement
Health and safety compliance
Job description
Job description
Inventory Management
  • Manage the warehouse finished goods products and ensure efficient delivery of goods.
  • Ensure accurate finished goods inventory levels through daily monitoring and cycle counting.
  • Monitor, investigate, and rectify stock discrepancies.
  • Organise and maintain inventory, storage area and finished goods locations.
  • Process and inspect returned goods, updating inventory records accordingly.
  • Provide timely departmental reporting on stock levels, cycle counts, and other operational KPIs to the Logistics Manager.
  • Liaise with Brand Managers to ensure stock maximisation and HQ Return to Brands.
  • Maintain the security integrity of the finished goods area in accordance with corporate guidelines.
Order Fulfilment
  • Manage ad-hoc activities and organise shipments to our stores.
  • Fulfil orders by picking, packing, and labelling finished goods for retailer, boutique, and e-commerce channels, ensuring adherence to customer and company standards and meeting service level agreements.
  • Oversee the order fulfilment process, including returns and adjustments, ensuring accurate data entry and quality standards and SLA targets are met.
  • Collaborate with logistics and sales teams to ensure prompt replenishment and maintenance of required stock levels by receiving and unpacking finished goods and updating inventory systems.
  • Collaborate closely with the sales team to coordinate staff sales orders, ensuring timely fulfilment, accurate processing, and successful distribution of purchased watches.
Shipping and Documentation
  • Ensure timely requests for documentation from the Import/Export Specialists for shipments outside the UK.
  • Provide support to Shipping Operations when requested, assisting with updates on issues such as lost-in-transit items or redeliveries.
  • Assist with the unpacking and packing of incoming and outgoing watch repairs during peak periods or as needed to ensure efficient workflow and timely service.
  • Oversee and ensure the accurate pre-registration of all Customer Service repairs by the packing team prior to distribution within the facility.
Team Management and Department Performance
  • Lead and support the team of storekeepers and goods in/out employees to meet daily operational targets.
  • Assign tasks and manage workflows proactively, considering volumes and work types to meet demand.
  • Promote a culture of accountability, teamwork, and continuous improvement within the Finished Goods and Logistics team.
  • Train team members on operational processes, inventory systems, and quality control procedures to ensure consistency and accuracy.
  • Ensure compliance with health and safety regulations, maintaining a safe and organised working environment.
  • Implement and monitor quality control procedures to ensure accuracy and reduce errors in picking, packing, and inventory control.
  • Identify inefficiencies and work with the Logistics Manager to streamline processes and improve performance.
Stakeholder Collaboration
  • Act as a point of contact for internal stakeholders to address inventory and order-related queries.
  • Communicate with internal stakeholders and foster successful collaboration across the CS operation and the wider Logistics team.
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