Warehouse Management, London

Axiom Software Solutions; Greater London; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A software solutions firm is seeking a Business Analyst to bridge customer needs with the delivery team. The role involves managing customer expectations, supporting QA processes, and ensuring quality solutions that meet business requirements. Ideal candidates should have extensive BY WMS experience, strong stakeholder management skills, and proficiency with tools like JIRA and Oracle PL/SQL. The position offers a hybrid working model, requiring 3-4 days onsite in London.

Qualifications

• Min 4-5 end-to-end implementations of BY WMS or extensive experience.
• Hands-on experience in BY integration, batch processes, and Solution Architecture.
• Ability to produce quality deliverables with minimal supervision.

Responsibilities

• Engage with delivery team to ensure right solution is proposed.
• Review the test cases to ensure 100% coverage of customer requirements.
• Conduct Integration Testing and User Acceptance demo testing.

Skills

Customer expectations management

Stakeholder management

Strong communication

Agile principles familiarity

Problem solving

Business training

Data modelling

Tools

JIRA

Oracle PL/SQL

BY WMS

Job description

Warehouse Management

Warehouse Management system Business Analyst

Contract role 6+ Months Inside IR35

Job Location: London

Hybrid 3-4 days onsite / Week

Role Purpose

The purpose of the role is to liaise and bridge the gap between customer and Wipro delivery team to comprehend and analyse customer requirements and articulate aptly to delivery teams thereby ensuring right solutioning to the customer.

Qualifications

• Min 4-5 end-to-end implementations of BY WMS or extensive warehouse management support
• Strong in managing customer expectations, stakeholder management, regular reviews, and customer management
• Focus on delivery-led growth leading to increased revenue generation
• Contribute to RFP responses, customer presentations and project estimations
• Strong knowledge of SCM Planning concepts, practices, and procedures
• Expert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning
• Functional Technical hands-on experience in BY WMS
• Build custom functionalities in BY WMS
• Hands-on experience in BY integration, batch processes, Solution Architecture
• Hands-on experience in MOCA, Oracle PL / SQL components and fine-tuning SQL process
• Familiarity with agile principles and project management
• Ability to produce quality deliverables with minimal supervision and direction
• Hands-on experience in handling business requirements in JIRA and similar tools
• Ability to conduct Business End user Training and grooming internal talent pool
• Ability to demonstrate a high level of responsiveness and a sense of urgency
• Process oriented with ability to problem solve and think outside of the box
• Experience to independently manage presentations to Customers and Stakeholders

Responsibilities

• Engage with delivery team to ensure right solution is proposed to the customer
• Provide periodic cadence with delivery team to provide customer feedback and inputs on the proposed solution
• Review the test cases to ensure 100% coverage of customer requirements
• Conduct root cause analysis to understand the proposed solution, demo, prototype before sharing it with the customer
• Deploy and facilitate new change requests to cater to customer needs and requirements
• Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs and feedback
• Conduct Integration Testing and User Acceptance demo testing to validate implemented solutions and ensure 100% success rate
• Use data modelling practices to analyse the findings and design, develop improvements and changes
• Ensure 100% utilisation by studying system capabilities and understanding business specifications
• Stitch the entire response and solution proposed to the RFP / RFI before its presented to the customer
• Support Project Manager / Delivery Team in delivering the solution to the customer
• Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
• Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans
• Ensure Customer Satisfaction through quality deliverable on time
• Build domain expertise and contribute to knowledge repository
• Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical
• Write whitepapers / research papers, point of views and share with the consulting community at large
• Identify and create use cases for a different project / account that can be brought at Wipro level for business enhancements
• Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight