Warehouse & Logistics Manager

SF Recruitment; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A logistics company is seeking a Warehouse & Logistics Manager to manage the entire flow of goods, ensuring efficiency and compliance in transport and dispatch. The successful candidate will lead a team, oversee logistics operations, and maintain communication with stakeholders. The role requires proven logistics experience, strong leadership skills, and proficiency in ERP systems. This position is pivotal in improving performance and operational effectiveness, making it essential for the candidate to exhibit problem-solving capabilities and a collaborative spirit.

Qualifications

• Proven experience in logistics, preferably in manufacturing.
• Strong knowledge of transport and dispatch operations.
• Excellent leadership and management skills.

Responsibilities

• Manage entire flow of goods from inbound to dispatch.
• Plan and book inbound and outbound transport.
• Oversee goods in/out and ensure compliance.

Skills

Logistics management

Team leadership

Problem-solving

Communication

Health and safety knowledge

Tools

SAP Business One

Power BI

Microsoft Office

Job description

Warehouse & Logistics Manager

Role Purpose

SF recruitment is working with a fledgling business in the Tamworth area, who are looking for an experienced hands‑on Logistics Manager to oversee and manage the entire flow of goods, from inbound spares to the final dispatch of finished products. This is a pivotal role that ensures the efficiency, accuracy, and timeliness of the supply chain. The successful candidate will be responsible for transport booking, managing the E‑comm spares store, and leading a small team, all while maintaining excellent communication with customers and internal stakeholders.

Dimensions of the Role

• Plan and book all inbound and outbound transport, ensuring deliveries run smoothly and on time.
• Be the main point of contact for customers when confirming delivery bookings or arranging transport.
• Oversee the full goods in, goods out, and dispatch processes to ensure they run accurately and efficiently.
• Make sure all deliveries are correctly documented and meet legal and safety requirements.
• Take ownership of the E‑commerce spares store, ensuring stock is accurate and orders are fulfilled promptly.
• Maintain effective picking, packing, and dispatch processes for all spare parts orders.
• Complete and delegate regular cycle counts and annual stocktakes to keep SAP Business One (SAP B1) records accurate.
• Oversee customer returns and work with Finance when credit notes are needed.
• Ensure all customer collections are processed and recorded correctly.
• Keep the warehouse clean, organised, and compliant with safety requirements.
• Lead, support and guide a team of 3 logistic operatives.
• Assign daily tasks, monitor progress, and maintain consistent working standards.
• Hold regular team meetings and one-to-ones, encouraging a positive, responsible, and improvement-focused team culture.
• Promote a safe, and well‑organised working environment.
• Use MRP system for all logistics, stock, and order processing tasks.
• Build and review Power BI dashboards to monitor key performance indicators (KPIs) such as delivery performance, transport costs, and stock accuracy.
• Use data to help identify issues and opportunities for improving day‑to‑day operations.
• Lead daily or weekly Logistics Tier 1 meetings to review priorities and solve issues quickly.
• Work closely with Planning and Sales to support customer requirements and share delivery updates.
• Act as the main link between the logistics team and the wider business.

Knowledge

• Proven experience in logistics, preferably within a manufacturing environment.
• Strong knowledge of transport, despatch, and goods in/out operations.
• Excellent leadership and team management skills.
• Ability to work in a fast‑paced, high‑pressure environment.
• Strong problem‑solving skills with a focus on continuous improvement.
• Good understanding of health and safety regulations in logistics.
• Proficiency in logistics software, ERP systems, and Microsoft Office.
• Strong communication and interpersonal skills, with the ability to work collaboratively across departments.