Warehouse & Administration Assistant

The Recruitment Group; England; On-site; GBP 52,000; Full time

Job summary

A recruitment agency in the UK seeks a flexible Warehouse & Administration Assistant to support both administration and warehouse operations. The role includes picking and packing orders, assisting customers, and managing stock records. A good standard of English is essential, along with strong customer service skills and willingness to learn. Benefits include free parking, annual leave, pension contribution, and health insurance. This role requires physical fitness due to heavy lifting.

Benefits

Free on‑site parking

Annual leave and bank holidays

Pension: 4.5% company matched

Health insurance plan

Group life assurance: 4 salary

Qualifications

• Good standard of written and spoken English required.
• Confident telephone manner and strong customer-service skills are necessary.
• Self-motivated, organized, and flexible work approach is important.
• Physical fitness is needed due to heavy lifting involved.

Responsibilities

• Pick, pack, and prepare orders for dispatch.
• Assist customers with parts selection and general inquiries.
• Maintain accurate stock records and manage stock levels.
• Process invoices and handle costing.
• Enter and update customer information in the database.
• Regular communication with customers and internal teams.

Skills

Good standard of written and spoken English

Confident telephone manner

Strong customer-service skills

Computer literate

Knowledge of import/export procedures

Understanding of industrial knitting machinery

Forklift licence

Willingness to undertake First Aid training

Self-motivated

Organised

Physically fit

Job description

Job Title: Warehouse & Administration Assistant
Pay: £13 per hour
Hours: hours per week

We are looking for a flexible and motivated all-rounder to join our team, working across both administration and warehouse operations. This role involves supporting our UK and overseas customers, liaising with our accounts department, and communicating with our global subsidiaries, including our head office in Japan.

Hours

• Ideally 5 days per week
• Option to work 4 days per week (Monday Thursday only; Friday would be your fixed day off)

Key Responsibilities

• Pick, pack, and prepare orders for dispatch
• Assist customers with parts selection and general enquiries
• Maintain accurate stock records and manage stock levels
• Process invoices and handle costing
• Receive and distribute parts and machinery
• Enter and update customer information in the database
• Order parts and liaise with suppliers
• Support the sale of manufactured parts
• Maintain a high standard of housekeeping in the warehouse
• Regular communication with customers and internal teams

Skills & Experience

• Good standard of written and spoken English
• Confident telephone manner and strong customer-service skills
• Computer literate
• Knowledge of import/export procedures, duties, DHL, UPS and customs (advantageous)
• Understanding of industrial knitting machinery (advantageous, not essential)
• Forklift licence (helpful, but training can be provided)
• Willingness to undertake First Aid training
• Self-motivated, organised, and able to work flexibly
• Physically fit the role includes some heavy lifting

Benefits

• Free on‑site parking
• 23 days annual leave plus 8 bank holidays (3 days of annual leave allocated to Christmas closure)
• Pension: 4.5% company matched
• Health insurance plan (optical & dental)
• Group life Assurance: 4 salary