Ward Healthcare Assistant

ONE Hatfield Hospital; Hatfield; On-site; GBP 20,000 - 24,000; Full time

Job summary

A modern private healthcare facility in Hatfield is looking for a Ward Healthcare Assistant to support Registered General Nurses in delivering high-quality patient care. Responsibilities include assisting with daily living activities, maintaining patient records, and ensuring a clean environment. The ideal candidate should possess at least a minimum GCSE education, with a NVQ Level 2/3 in Health & Social Care preferred. This position offers 32.5 hours per week in a collaborative healthcare setting.

Qualifications

• Ability to learn and develop.
• Some health care experience in a hospital environment.

Responsibilities

• Support Registered General Nurses in patient care.
• Promote a supportive environment for patients.
• Maintain patient records and cleanliness.

Skills

Caring attitude

Basic computer skills

Communication skills

Education

Minimum GCSE education

NVQ Level 2/3 in Health & Social Care

Job description

Overview

Ward Healthcare Assistant at One Hatfield Hospital. An excellent opportunity for an experienced Ward Healthcare Assistant to join our wards team. Reporting to the Ward Manager, the successful candidate will assist qualified nurses to provide a high standard of care for patients during admission/visit. You will follow hospital policy and national guidelines to ensure care and safety.

Working Hours

32.5 hours per week, Mon-Sun shift pattern.

Roles and Responsibilities

• Support Registered General Nurses (RGNs) in the implementation of an agreed plan of care with the patient.
• Promote and maintain a caring, supportive environment focused on meeting the needs of patients/relatives/carers, working collaboratively with other departments.
• Look after the physical comfort of patients, for example assisting with activities of daily living.
• Take basic observations (blood pressure and temperature, height and weight), utilise the early warning score system per hospital policy and escalate appropriately to a trained nurse.
• Listen and talk to patients, helping them to feel supported and safe.
• Assist with keeping the department clean and tidy, including cleaning of equipment and adherence to infection prevention and control policy.
• Keep supplies and equipment in order, assisting in stock maintenance.
• Maintain contemporaneous patient records including patient pathways and relevant IT reporting systems, ensuring they are up-to-date and countersigned by a trained nurse.
• Chaperone when required.
• Participate in basic wound care management as required.
• Address patient/relative complaints when possible; escalate to the appropriate staff when needed.
• Report complaints, compliments and untoward incidents via Datix as per hospital policy.

Qualifications

• Minimum GCSE education or equivalent.
• NVQ Level 2/3 in Health & Social Care or equivalent preferred.

Experience

• Ability to learn and develop.
• Some health care experience in a hospital environment.

Skills

• Caring, patient and customer-focused.
• Basic computer skills.
• Comprehensive written and verbal communication skills.

Desirable

• Experience in the private sector.
• Competence in phlebotomy, venipuncture and undertaking ECGs.
• Enthusiasm for cross-functional working within different departments.

About the Hospital

One Hatfield Hospital is Hertfordshire's newest private hospital with the latest technology, providing a safe environment and infection control. It offers rehabilitation Physiotherapy and outpatient diagnostic facilities including fast-track access to X-ray, MRI and ultrasound. In September 2023, we joined Phoenix Hospital Group, a leading London-based private healthcare group. Phoenix provides patient-centred care with facilities in Central London and Essex. One Hatfield is ideally located for candidates around Hatfield, St Albans, Stevenage, Watford, North London, Essex and throughout Hertfordshire and Bedfordshire.

Our Recruitment Process

We are committed to building a diverse and inclusive working environment and are proud to be an equal opportunities employer.

Safeguarding and Welfare

One Hatfield Hospital is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment. The successful candidate will undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.

One Hatfield Hospital reserves the right to remove job adverts before the closing date.