Ward Clerk - Respiratory Ward | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization is seeking a proactive Ward Clerk for their Acute Respiratory/Medical Ward. In this full-time position, you will provide essential administrative support, coordinate communication, and maintain patient records. The ideal candidate will have strong organizational and communication skills. This role offers a supportive work environment with flexibly, ensuring a healthy work-life balance.

Benefits

Professional development opportunities

Flexible working hours

Inclusive work environment

Qualifications

• Experience in administrative support roles in healthcare is preferable.
• Proficient in managing patient records and appointment scheduling.
• Ability to handle multi-line telephone systems and manage inquiries.

Responsibilities

• Serve as the first point of contact for patients and families.
• Coordinate communication among patients, healthcare professionals, and families.
• Maintain and update accurate patient records.

Skills

Organizational skills

Communication skills

Attention to detail

Team collaboration

Job description

Ward Clerk – Acute Respiratory/Medical Ward (Ward 9)

Location: Wexham Park Hospital

Contract: 12-month fixed term

Hours: Full-time, 37.5 hours per week

Overview

We are seeking a highly organised and proactive Ward Clerk to join Ward 9, our busy 38-bed acute respiratory and medical ward. As the first point of contact for patients, relatives, and visitors, you will provide essential administrative support that keeps the ward running smoothly.

Responsibilities

• Coordinate communication between healthcare professionals, patients, and families.
• Manage day-to-day ward administration with accuracy and efficiency.
• Help create a welcoming and supportive environment for all who visit the ward.
• Carry out general clerical and administrative tasks, ensuring tidy and safe work areas.
• Manage telephone enquiries, video call entry, and act as first point of contact for patients and visitors.
• Maintain and update patient records and admission/discharge systems accurately.
• Liaise with ward staff and other departments (e.g., consultants’ secretaries, pharmacy, transport, porters) to support smooth operations.
• Provide administrative support to nursing and medical staff, including making appointments and assisting with audits.
• Report estates/maintenance issues via Planet FM.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

This advert closes on Sunday 5 Oct 2025