Ward Clerk - Melton

NHS; Melton Mowbray; On-site; GBP 20,000 - 24,000; Part time

Job summary

A healthcare trust in Melton Mowbray is looking for a motivated Ward Clerk to support a busy multi-disciplinary team. You will be the first point of contact for patients and visitors, providing excellent service and administrative support. Ideal candidates will have strong organizational and communication skills, and the role requires 15 hours a week across two days. Benefits include free parking and opportunities for flexible working. If you're compassionate and enjoy working with people, this position could be for you.

Benefits

Free parking

Healthy work-life balance

Flexible working opportunities

Qualifications

• Experience in administrative and clerical support is preferred.
• Ability to provide excellent first impressions to visitors.
• Willingness to be patient in distressing situations.

Responsibilities

• First point of contact for relatives and carers.
• Provide administrative and clerical support to the team.
• Ensure accurate record keeping for admissions and discharges.

Skills

Excellent communication skills

Highly organized

Patient and understanding

Job description

We are looking for an enthusiastic and motivated individual to join our team as a Ward Clerk at Melton Community Hospital.

Ward Clerks are a vital part of our very busy inpatient multi-disciplinary teams. You will often be the first point of contact on the telephone or face to face for visitors, relatives and external clinicians so you will be responsible for providing an excellent first impression.

The ward provides sub-acute care, complex rehabilitation and palliative care. You will always be visible and a source of knowledge and support for staff to ensure the smooth running of the ward.

The post available is 15 hours per week which would be worked over two days. The rota covers 08.00-16.00 Monday to Sunday so your shifts would be between these times.

If you are highly organised, have excellent communication skills and enjoy working with people then this role is for you!

The ward is one of thirteen which form the Trusts Inpatient Community Health Services Division. You are welcome to visit during the application process to give you an insight to the role. If you would like to arrange a visit, please contact - [e-mail].

Free parking is available on site.

The local bus transport network has a stop close by.

The Trust encourages a healthy work life balance and flexible working opportunities are available.

Main duties of the job

• To be the first point of contact for relatives and carers, answering telephone calls with patience and understanding.
• Providing day to day administrative and clerical support to the multi-disciplinary team.
• Supporting the staff to maintain excellent standards of record keeping, ensuring that all admissions and discharges are recorded correctly.
• Answering queries from visitors to the ward including professionals, signposting to other members of staff as required.
• Exposure to distressing or emotional circumstances may occur indirectly.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.About UsLeicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).All jobs will require permission to work in the UK.For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Job responsibilities

If you like what you’ve read and would like more information on the duties and responsibilities of this role, please click onto ‘apply for this job’ and you will be re-directed to our vacancies page where you can review the Job Description and Person Specification.

Person Specification

Qualifications

• Please click onto apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

• Please click onto apply for this job and you will be redirected to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.