Ward Clerk

Cygnet; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider is seeking an experienced administrator to support clinical staff in a fast-paced hospital environment. The candidate will manage patient information and ensure processes are followed meticulously. Strong organisational skills and proficiency in Microsoft Office are essential. You will play a vital role in maintaining patient confidentiality while assisting with various administrative duties, including filing and report submissions. This role offers significant career progression opportunities and expert supervision.

Benefits

Strong career progression opportunities

Expert supervision & support

Employee referral scheme

Pension scheme

Cycle to work scheme

Employee discount saving

Qualifications

• Experienced in administration in a fast-paced hospital environment.
• Organised, diligent and can strictly adhere to processes and procedures.
• Knowledgeable of mental health and patient confidentiality issues.
• Skilled at inputting, pulling and analysing data using Microsoft Excel.
• Proficient in Microsoft Word, PowerPoint, etc.
• Excellent verbal and written communicator with strong interpersonal skills.
• Able to swiftly solve problems and work under pressure without compromising quality.

Responsibilities

• Assist clinical staff in ward administration.
• Ensure accurate recording and circulation of information.
• File all patient case notes and conduct regular audits.
• Complete ward filing as per Cygnet policies.
• Answer telephone, cover reception and perform administrative duties.
• Ensure timely submission of reports and accurate care plans.
• Liaise with medical secretaries for report submissions.

Skills

Administration in a fast-paced hospital environment

Organisational skills

Knowledge of mental health & patient confidentiality

Data analysis using Microsoft Excel

Proficiency in Microsoft Word and PowerPoint

Excellent communication skills

Problem-solving under pressure

Job description

Your day-to-day

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme for certain approved roles
• Pension scheme
• “Cycle to work” scheme & employee discount saving

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.