Wandsworth, London: Care Coordinator

Caremark Ltd; City Of London; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading care provider in Wandsworth is seeking a Care Coordinator to manage customer visits, assist with enquiries, and recruit Care Assistants. The ideal candidate will be a strong communicator with excellent organisational skills and computer literacy. Benefits include additional holiday, a pension scheme, and professional development opportunities.

Benefits

Up to 9 days additional holiday per year

Contributory pension

Commitment to professional development/training

Qualifications

• Experience using rostering systems to prepare Care Assistant and Customer rotas is desirable.
• Previous experience in the care industry is welcome.

Responsibilities

• Allocate Care Assistants to all customer visits.
• Respond to incoming telephone enquiries.
• Process new customer enquiries and assess whether we can fulfil them.
• Recruit new Care Assistants.
• Ensure customer and Care Assistant records are up to date.
• Produce reports and management information as required.

Skills

Good communicator

Computer literate with Microsoft Office

Strong organisational skills

Ability to meet deadlines

Attention to detail

Job description

Overview

Location: Wandsworth, London
Salary: £24,000-£26,000
Hours: Full time

Are you great at organising a schedule and finding solutions to complex problems? When there is a group event, are you often the point of contact because you know the arrangements? If this sounds like you, you may be a great fit as a Care Coordinator.

Responsibilities

• Allocate Care Assistants to all customer visits.
• Respond to incoming telephone enquiries.
• Process new customer enquiries and assess whether we can fulfil them.
• Recruit new Care Assistants.
• Ensure customer and Care Assistant records are up to date.
• Produce reports and management information as required.

Required skills and qualifications

Key skills include being a good communicator, computer literate with Microsoft Office (Word, Excel, Outlook), ability to meet deadlines, accuracy and attention to detail, and strong organisational skills. Experience using rostering systems to prepare Care Assistant and Customer rotas is desirable but not mandatory. Previous experience in the care industry is welcome.

We value the Caremark Wandsworth values: care, honesty and transparency, reliability, respect, teamwork, and commitment to learning and development.

Benefits and additional information

• Benefits available: up to 9 days of additional holiday per year on call (in addition to standard 28 days’ holiday), contributory pension, and commitment to professional development/training.
• Working hours: 9am-5pm, Monday to Friday.

To apply, please complete the form. We can only accept applications from candidates who are eligible to work in the UK and who own a valid UK driving license and vehicle where required.

How to apply

Apply for this position by providing the requested details through the application form. If you heard about us, please select the appropriate option in the application form.