Waking Night Support Worker (Recovery) - Linwood House

UK Addiction Treatment Centres; Cudworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading addiction treatment provider in Cudworth is seeking a dedicated professional to support clients with their recovery journey. The role involves providing advice, conducting assessments, and facilitating transfers, alongside assisting clients with medication and daily living skills. Strong organizational and communication skills are essential, as well as the ability to handle high-pressure situations. This position offers numerous benefits including a wellness program, employee recognition schemes, and training opportunities.

Benefits

Employee of the Month Scheme

Blue Light Card discounts

Wellness Programme with BUPA

Free Training and Development

Birthday Off

Company Pension Scheme

Free On-site Parking

Employee Appreciation Days

Qualifications

• Strong organisational and time management skills.
• Clear verbal and written communication at all levels.
• Ability to work independently and as part of a team.
• Proficiency in Word, Outlook, and Excel.
• Excellent listening skills.
• Ability to work safely and effectively on your own.
• Strong negotiation and boundary-setting skills.
• Ability to create and review risk management plans.
• Empathy and a non-judgemental, calm approach.
• Capacity to handle high-pressure situations.
• Great customer service skills.

Responsibilities

• Offer advice and support to clients, including referrals for aftercare.
• Assist Therapists with risk management.
• Ensure clients follow program rules and support investigations.
• Conduct intakes, assessments, and discharges.
• Maintain accurate client records and databases.
• Facilitate transfers between agencies for clients.
• Support clients with medication and conduct audits.
• Help clients create achievable recovery plans.
• Assist clients in attending appointments, providing transport as needed.
• Help clients with daily living skills, housing, and benefits.

Skills

Organisational skills

Communication skills

Teamwork

Proficiency in Word, Outlook, and Excel

Listening skills

Negotiation skills

Boundary-setting skills

Empathy

Stress management

Customer service skills

Job description

Responsibilities

• Offer advice, information, and support to clients, including referrals for aftercare focused on maintaining an abstinent lifestyle.
• Assist Therapists with risk management plans and reviews.
• Ensure clients follow program rules, supporting the manager in investigating breaches, including substance testing.
• Conduct intakes, assessments, and discharges efficiently.
• Keep accurate client records and maintain databases.
• Facilitate transfers between agencies and services for clients.
• Support clients with medication reminders, conduct audits, and maintain accurate records.
• Work with clients to create recovery plans that are realistic and achievable.
• Help clients attend external appointments in line with their care plans, providing transport support or accompanying them as needed.
• Assist with day‑to‑day operations, helping clients manage practical aspects of daily living such as life skills, housing, and benefits.

Qualifications3>

• Strong organisational and time management skills.
• Clear verbal and written communication at all levels.
• Ability to work independently and as part of a team.
• Proficiency in Word, Outlook, and Excel.
• Excellent listening skills.
• Ability to work safely and effectively on your own.
• Strong negotiation and boundary‑setting skills.
• Ability to create and review risk management plans.
• Empathy and a non‑judgemental, calm approach.
• Capacity to handle high‑pressure situations.
• Great customer service skills.

Benefits

• Employee of the Month Scheme - You could receive up to £100 each month!
• Blue Light Card - Enjoy thousands of discounts at your favourite retailers.
• Wellness Programme with BUPA - Your health and well‑being are a priority.
• Free Training and Development - Grow your skills with our ongoing opportunities.
• Birthday Off - Celebrate your special day with an extra day off!
• Company Pension Scheme - Plan for your future with our pension plan.
• Free On‑site Parking - Hassle‑free parking available for our team.
• Employee Appreciation Days - Win prizes and recognition for outstanding contributions.